About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Overview</H2> </div><div><p><strong>Transition Your Clinical Expertise into a Global Medical Assistance Role</strong></p> <ul> <li>Are you ready for a new and exciting challenge that leverages your exceptional nursing skills?</li> <li>Would you like to broaden your clinical knowledge in an international environment?</li> <li>Looking to transition your expertise into a dynamic, office-based role?</li> </ul> <p>International SOS is seeking experienced Registered Nurses to join our Johannesburg-based medical team. This is an excellent opportunity to move beyond the demands of traditional clinical environments and apply your expertise within a fast-paced, international medical assistance setting.</p> <p> </p> <p><strong>About the Role</strong></p> <p>International SOS is the world’s leading provider of medical and security solutions, delivering international medical assistance to organisations across industries such as Oil & Gas, Mining, Infrastructure, Aviation, and Maritime.</p> <p>In this role, you will provide compassionate, high-quality medical assistance to a global client base, supporting patients and stakeholders across diverse and often complex environments.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Responsibilities for the role</H2> </div><div><ul type="disc"> <li>Deliver front-line telephonic triage for patients</li> <li>Interpret medical situations through tailored risk analysis (clinical condition vs. geographical location)</li> <li>Provide telephonic medical advice to patients, families, employers, and stakeholders</li> <li>Monitor and manage cases through to closure, ensuring appropriate clinical outcomes and financial compliance</li> <li>Liaise with international medical professionals regarding patients hospitalised or treated overseas</li> <li>Provide pre-travel and evacuation medical assistance, including:</li> <ul type="circle"> <li>Coordination of medical evacuation and repatriation services</li> <li>Bedside medical assessments prior to travel</li> <li>Provision of health and travel advice</li> </ul> <li>Accompany patients on international commercial flights as a medical escort where required</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Qualification and Experience Requirements</H2> </div><div><ul type="disc"> <li>Registration with the South African Nursing Council as a Registered Nurse</li> <li>Minimum 7 years’ experience as a Registered Nurse, including experience as a Primary Healthcare Practitioner or in Emergency, Trauma, or ICU settings</li> <li>Current and valid ACLS, PALS, ITLS certifications</li> <li>Prior experience in Medical Assistance, Travel Medicine, Cruise Ship, Aviation, or Maritime environments, and telephonic medical advice <em>(advantageous)</em></li> <li>Experience as a Unit Manager or equivalent role</li> <li>Valid passport <em>(EU/UK or additional passport advantageous)</em></li> <li>Ability to work in a shift-based environment <em>(essential)</em></li> </ul> <p> </p> <p><strong>Required Skills and Competencies</strong></p> <ul type="disc"> <li>International travel experience</li> <li>Excellent written and spoken English</li> <li>Additional language skills (French or Portuguese) advantageous</li> <li>Strong customer service and telephone communication skills</li> <li>Proficiency in information and communication technology (computer literacy)</li> <li>Strong interpersonal and verbal communication skills</li> <li>Self-motivated, enthusiastic, and able to take ownership and demonstrate accountability</li> </ul></div></div></div>