About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Requisition Number: 76443</span></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Role Purpose</H2> </div><div><p><strong><em><span style="font-family:arial, helvetica, sans-serif;font-size:18.0pt">Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?</span></em></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">What is your role?</span></strong></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">As an IT Technician, you will provide day-to-day technical support across the organization, helping ensure the reliable operation of hardware, software, and network systems. This role is ideal for someone who enjoys troubleshooting, supporting end users, and working with a range of technologies, including Microsoft 365 and basic Power Platform tools. You will play an important part in maintaining a secure IT environment while supporting operational efficiency and continuous improvement.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Responsibilities</H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Troubleshoot hardware, software, and network connectivity issues, including LAN/WAN/Wi-Fi</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Install, configure, maintain, and update operating systems and business applications</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support basic digital solutions using Power Automate, Power Apps, and Power BI, while documenting issues, solutions, and asset changes</span></li> <li style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Provide technical support for desktops, laptops, printers, peripherals, and end-user applications</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Experiences/Education - Required</H2> </div><div><ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s degree in Computer Systems Engineering or a related field</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">1 - 2 years of experience in IT support, desktop support, or a similar technical role</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Knowledge of computer hardware, software installation, and troubleshooting techniques</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Familiarity with network fundamentals such as TCP/IP, DNS, DHCP, LAN/WAN, and Wi-Fi</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience supporting Windows 11, Windows Server, and Microsoft 365 applications</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Beginner to intermediate knowledge of Power Automate, Power Apps, and Power BI</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good communication, problem-solving, customer service, and teamwork skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Beginner/intermediate knowledge of C# and Python</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Experiences/Education - Desired</H2> </div><div><ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">English reading / writing proficiency </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience creating basic canvas apps, basic reports and dashboards using existing datasets, managing IT asset inventory</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience in manufacturing support environment</span></li> </ul></div></div></div><div> <div> <div> <div> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>The company built on breakthroughs. <br>Join us. </strong><strong> </strong> </span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. </span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. </span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Come break through with us. </strong></span></p> <p style="text-align:justify"><br><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.</span></p> <p style="text-align:justify"> </p> <div style="text-align:justify"> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>A job that shapes a life. </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Corning offers you the total package. </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">As part of our commitment to your financial well-being and in addition to full Mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long-term financial goals. </span></p> </li> </ul> </div> </div> <div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our Employee Assistance Program to support you and your family. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc;text-align:justify"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. </span></p> </li> </ul> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </span></p> <div> <div> <div> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at <a href="mailto:[email protected]?subject=Corning%20Accommodations">[email protected]</a>.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div>