About this role
<p> </p> <p><img src="https://rmkcdn.successfactors.com/5858ab09/aad2b740-339c-42fe-8d5e-e.png" style="width:324.0px;height:84.0px"></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Position Summary:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The Manager Revenue Business Intelligence supports and drives the analytical needs of the Revenue Management and wider Commercial organization. The team reports out both internally and externally on the holistic revenue health of the company. The Manager oversees answering challenging revenue questions using data and strong analytical skills to provide answers and recommendations. The Manager will also develop dashboards, key performance indicators (KPIs) and reports to measure effectiveness of revenue generation and track initiatives. Finally, the Manager cultivates the development of their Crewmembers’ skillsets/analytical prowess and manages relationships with other internal teams and business partners.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Essential Responsibilities:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Be a key revenue storyteller by preparing and/or presenting performance trends on a regular basis to leadership</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Curate regularly cadenced Exec level reporting dashboards that meet the needs of the targeted audiences</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Collaborate with other Revenue Management and Commercial leaders to drive incremental revenue</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Perform ad hoc analysis and create models to make robust recommendations in support of revenue initiatives as well as monitor and iterate once launched</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Manage relationships with business partners that are critical for Revenue Management data and processes</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Oversee submission of critical reports to external business partners such as the Department of Transportation (DOT) and Airlines for America (A4A)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Other duties as assigned</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Minimum Experience and Qualifications:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s Degree in Business, Finance, Economics or related field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Five (5) years of analytical or quantitative experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Two (2) years of Revenue Management and/or Revenue Analysis experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ability to think critically while utilizing complex data sets to drive clear recommendations and insights</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficient with Microsoft Office suite especially Excel</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Working knowledge of structured query language (SQL) and relational databases</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ability to multi-task, work under tight deadlines and produce error-free work</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Available for occasional overnight travel (10%)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must pass a pre-employment drug test</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must be legally eligible to work in the country in which the position is located</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Authorization to work in the US is required. This position is not eligible for visa sponsorship</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Preferred Experience and Qualifications:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Implementing advanced statistical models and forecasts</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Full understanding of the Tableau or like business intelligence tool</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong track record of communicating insights to leadership</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience using programming language to extract large datasets</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Crewmember Expectations: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Regular attendance and punctuality</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Potential need to work flexible hours and be available to respond on short-notice</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Able to maintain a professional appearance</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Equipment: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Computer and other office equipment</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Work Environment: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Traditional office environment</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Physical Effort: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Compensation: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The base pay range for this position is between $114,000.00 and $170,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</span></li> </ul>