About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our group:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><p>The AMER Seagate Order Management Team manages all Order Entry of Customer Orders for both EDS & Core from the Americas region. This Senior Manager position leads the AMER Order Management & WW EDS Order Management Team located Thailand.</p></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the role - you will:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><ul> <li>Lead and manage the AMER and WW EDS Order Management teams to ensure timely and accurate processing of customer orders. </li> <li>Regularly communicate with the teams to provide updates, gather feedback, and drive continuous improvement. </li> <li>Collaborate with IT support to resolve system issues and participate in user acceptance testing (UAT). </li> <li>Liaise with internal stakeholders to manage and resolve operational challenges. </li> <li>Ensure standardization of order management processes across regions and coordinate with global teams for consistency. </li> <li>Document and streamline workflows to enhance efficiency and reduce errors. </li> <li>Support teams in achieving performance goals and KPIs. </li> <li>Make strategic decisions and allocate resources effectively to meet business objectives. </li> </ul></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About you:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><ul> <li>An effective communicator with strong interpersonal skills to lead cross-functional teams. </li> <li>Experienced in team leadership, collaboration, and providing training and guidance. </li> <li>Skilled in problem solving, coaching, and conflict resolution. </li> <li>Fluent in English </li> </ul></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your experience includes:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><ul> <li>Proficiency in SAP and MS Office applications.</li> <li>Strong analytical skills with experience in data analysis using various tools.</li> <li>Bachelor’s degree and/or equivalent experience in a related field. </li> </ul></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Location:</b></H2> </div><div><p><p>Remote Teparukม Thailand</p> <p>Home to over 4,000 employees, our Teparuk site produces nano-recording heads, a crucial component for the read/write functionality of hard disk drives. Our Teparuk facility is a vibrant and active workplace. Here, you and your colleagues can enjoy breakfast, lunch, dinner, and snacks at our 24/7 on-site canteen and coffee shop. Take a few laps around our running track Seagate Internal or enjoy volleyball, ping pong, badminton, or football at our on-site gymnasium and fitness center. We also offer music, dance, and yoga activities. Enjoy numerous on-site festivals and celebrations, as well as opportunities to give back to the local community </p></p> <p> </p> <p><b>Location</b>: Remote Thailand<br> <b>Travel</b>: None</p></div></div></div>