About this role
<p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"><strong>Contract type: Permanent</strong><br><strong>Location: Alderley Park</strong><br><strong>Working style: Hybrid 50% home/office based</strong><br><strong>Closing date: 24th July 2026</strong></p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"><strong> </strong></p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:16.0pt;line-height:150%;font-family:'Arial Black', sans-serif">Job Summary </span></p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">We are seeking a talented and experienced Senior Business Analyst to join our Technology & Shared Services Team within the Chief Operating Office (COO).</p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">As a Senior Business Analyst, you will take ownership of delivering the full range of business analysis artefacts across the end-to-end change lifecycle.</p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">This opportunity will allow you to play a critical role in driving business growth and success. With your in-depth understanding of the pensions industry and strong analytical skills, you will provide valuable insights and recommendations to support strategic decision-making.</p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">This is an excellent opportunity for an outcome-focused individual with strong communication skills and a passion for improving how we operate and deliver change.</p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <h3 style="margin:0.0cm;font-size:16.0pt;font-family:'Arial Black', sans-serif">About the role</h3> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Analysis of complex change initiatives</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Elicit, challenge and document requirements from stakeholders to identify and address business challenges across both waterfall and agile projects.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Facilitate workshops with a wide range of stakeholders to understand current and future state processes, documenting process maps to reflect these.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Work collaboratively within a team, contributing to one or more projects simultaneously.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Collaborate with cross-functional teams to ensure proposed solutions meet business and stakeholder requirements.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Support User Acceptance Testing (UAT) activities and outcomes.</li> </ul> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <h3 style="margin:0.0cm;font-size:16.0pt;font-family:'Arial Black', sans-serif">About you</h3> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Demonstrable experience working within the pensions industry.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Proven experience as a Senior Business Analyst or in a similar business analysis role.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Experience working on large-scale transformation programmes.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Strong analytical and problem-solving skills.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Experience applying a variety of business analysis techniques, tools and standards.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Excellent interpersonal and stakeholder management skills, with the ability to build and maintain effective relationships.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Ability to manage your own workload while supporting and collaborating with colleagues</li> </ul> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <h3 style="margin:0.0cm;font-size:16.0pt;font-family:'Arial Black', sans-serif">About Royal London</h3> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.</p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <h3 style="margin:0.0cm;font-size:16.0pt;font-family:'Arial Black', sans-serif">Inclusion, diversity and belonging</h3> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;line-height:150%;font-size:12.0pt;font-family:Arial, sans-serif">We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background. </p>