About this role
<h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87">O que buscamos:</h1> <p style="margin:0.0cm;text-indent:35.4pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black;background-color:white">Profissional com experiência com Desenvolvimento Salesforce – Vaga Presencial </span></p> <p style="margin:0.0cm;text-indent:35.4pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87">Responsabilidades:</h1> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Testar IA generativa é diferente de testar software tradicional.</span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">É preciso testar variações de perguntas, garantir que o bot não alucine e validar a formatação das mensagens no WhatsApp. </span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Criar cenários de teste complexos, validar as respostas do agente em homologação e ajustar os prompts refinando os gatilhos baseados no feedback dos testes. </span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">estar IA exige uma mentalidade diferente; o QA aqui valida o comportamento dinâmico e probabilístico do bot. </span></li> </ul> <p style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87">Requisitos Técnicos</h1> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Uso do Agentforce Testing Center e análise de Reasoning Traces (para entender o "raciocínio" que o bot fez antes de responder). </span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Testes de regressão de prompts (garantir que uma mudança no prompt do agente A não quebre o agente B).</span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Validação de fluxos conversacionais excepcionais (quando o cliente muda de assunto ou usa gírias no WhatsApp). </span></li> </ul> <p style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87">Diferenciais</h1> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Certificações Principais: </span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Salesforce Certified AI Associate ou AI Specialist (Para entender como a IA toma decisões). </span></li> <li style="text-align:left;line-height:normal;background-color:white;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black">Certificações tradicionais de teste (como ISTQB) com especialização prática em validação de LLMs. - AI-assisted delivery - AI-assisted delivery : AI-supported QA & Testing</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87"> Perfil comportamental:</h1> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black;background-color:white">Comunicação Colaboração Comprometimento e positividade Planejamento e organização</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black;background-color:white">Perfil analítico Raciocínio lógico Visão holística do produto e/ou serviço</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black;background-color:white">Autodidata e curioso</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="color:black;background-color:white">Trabalho em equipe - colaboração eficaz durante a codificação em equipe;</span></li> </ul> <p style="text-indent:0.0cm;margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <h1 style="margin:0.0cm;text-align:justify;line-height:150%;font-size:10.0pt;font-family:Arial, sans-serif;color:#b02a87">Descrição comportamental:</h1> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Procuramos uma pessoa que:</p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Goste de trabalhar em equipe e seja <strong>colaborativa</strong> em suas atribuições;</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Tenha <strong>coragem</strong> para se desafiar e ir além, abraçando novas oportunidades de crescimento;</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Transforme ideias em <strong>soluções criativas</strong> e busque qualidade em toda sua rotina;</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Tenha habilidades de <strong>resolução de problemas</strong>;</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Possua habilidade e se sinta confortável para trabalhar de forma independente e <strong>gerenciar o próprio tempo</strong>;</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Tenha interesse em lidar com situações adversas e <strong>inovadoras</strong> no âmbito tecnológico.</li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;text-align:justify;text-indent:-18.0pt;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif">Big enough to deliver – small enough to care.</p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong>#VempraGFT</strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong>#VamosVoarJuntos</strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong>#ProudToBeGFT</strong></p>