About this role
<p>.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Purpose</H2> </div><div><p>This role is the technical backbone of our digital platforms. Your primary mission is to manage our websites, enhance our visibility on search engines (SEO), and run automated email/SMS campaigns. You will bridge the gap between creative marketing and web technology to ensure our digital experiences are fast, modern, and built to convert traffic into leads.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Accountability Areas</H2> </div><div><p>Digital Channel Infrastructure & Management:</p> <ul> <li>Manage day-to-day operations of core digital infrastructure, focusing heavily on the website, digital product catalogs, and dedicated landing pages.</li> <li>Update and maintain web content, technical datasheets, and digital assets to ensure absolute structural accuracy, responsiveness, and alignment with corporate guidelines.</li> <li>Ensure proper functionality, platform uptime, security configuration, and optimal page-load speeds across all web touchpoints.</li> </ul> <p>Technical Deployment & Platform Coordination:</p> <ul> <li>Upload, format, and publish technical content across web management systems (CMS) in line with approved campaign deployment timelines.</li> <li>Coordinate with internal IT departments and external web development teams to ensure seamless deployment of new digital platforms or portal features.</li> <li>Support the technical localization, code embedding, and structural formatting of digital assets for diverse regional sites.</li> </ul> <p>Search & Analytics Operations Support:</p> <ul> <li>Support the execution of search engine strategies by monitoring and optimizing technical SEO elements (meta-tagging, site mapping, and mobile responsiveness).</li> <li>Track web traffic patterns, lead form pathways, and user navigation setups to ensure flawless tracking across all web assets.</li> <li>Assist in monitoring platform health metrics and reporting basic technical performance diagnostics.</li> </ul> <p>Data Hygiene, Tracking & System Flow:</p> <ul> <li>Maintain accurate records of web assets, link tracking architectures (UTM parameters), and structural site updates.</li> <li>Generate technical reports on web performance, including organic search rankings, site traffic, bounce rates, and user experience metrics.</li> <li>Ensure data consistency and clean data-capture pathways across web forms and integrated backend marketing platforms.</li> </ul> <p>User Experience & Technical Issue Resolution:</p> <ul> <li>Monitor web channels continuously for backend issues related to broken links, faulty forms, layout shifts, or poor mobile user experiences.</li> <li>Coordinate directly with technical development teams to troubleshoot bugs, resolve system errors, and ensure smooth backend operation.</li> <li>Support continuous technical improvement of digital platforms based on user behavior data and stakeholder feedback.</li> </ul> <p>Compliance, Security & Governance:</p> <ul> <li>Ensure all web layouts, scripts, and data-collection forms comply strictly with corporate data policies, brand guidelines, and applicable privacy standards.</li> <li>Follow approved data management and publishing processes for all structural website changes and script updates.</li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Role Accountability</H2> </div><div><p>HR Proficiency:</p> <ul> <li>Ability to obtain updated soft and technical skills related to the job</li> </ul> <p>Delivery:</p> <ul> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> </ul> <p>Problem-Solving:</p> <ul> <li>Solve any related problems arise and escalate any complex operational issues.</li> </ul> <p>Quality:</p> <ul> <li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li> </ul> <p>Business Process Improvements:</p> <ul> <li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> </ul> <p>Compliance:</p> <ul> <li>Comply to related policy and procedures and work instructions.</li> </ul> <p>Health, Safety, and Environment:</p> <ul> <li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Academic Qualification</H2> </div><div><div>Bachelor Degree in Data Processing or Any relevant field</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Work Experience</H2> </div><div><div>2 to 4 Years</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Technical / Functional Competencies</H2> </div><div><div>Multimedia</div><div>Design Tools</div></div></div></div>