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Clinical Support & Consumer Engagement Specialist (Vianen, Netherlands) @ Sonova AG

Vianen, Utrecht, NLOnsiteFull-time
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<p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Clinical Specialist – Cochlear Implants (Netherland)</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Field-based role | Benelux team | Office in Vianen (NL)</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Advanced Bionics is looking for a</span> (junior) Clinical Specialist to support cochlear implant centers, hearing care professionals and AB CI-recipients in the Netherlands</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">We seek candidates with experience in the audiology or medical field, or a strong interest in pursuing a career in this area</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In this role, you will work closely with ENT surgeons, audiologists, speech therapists and rehabilitation teams, supporting them with clinical expertise, product knowledge and training. Your work directly contributes to improving the quality of life of people with severe to profound hearing loss.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:cornflowerblue"><strong>About Advanced Bionics</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Advanced Bionics is a global leader in the development of advanced cochlear implant systems. Our mission is clear: </span>“We strive to create a world where everyone enjoys the delight of hearing.”</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced Bionics has been part of the global hearing care group Sonova Group since 2009. Sonova is one of the world’s leading providers of hearing care solutions, bringing together strong brands such as Phonak, Advanced Bionics and Unitron.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Within the Sonova ecosystem, Advanced Bionics works closely with Phonak to deliver integrated hearing solutions, combining cochlear implant technology with advanced hearing aid solutions for bimodal hearing.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">In the Benelux, we are a close-knit team of around 12 colleagues supporting cochlear implant centers, CI-professionals, hearing aid professionals and other hearing care professionals like speech and language therapists. Building long-term partnerships with clinicians and providing high-quality clinical support are central to our approach.</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:cornflowerblue"><strong>Your Role</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">As Clinical Specialist, you act as the clinical and technical point of contact for designated cochlear implant centers, CI-professionals, hearing aid professionals, rehabilitation teams and AB CI-recipients in the Netherlands.</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">You will support professionals and patients throughout the cochlear implant patient pathway, including surgical support, fitting and optimization of the sound processor, professional education and candidate discussions.</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Your working time will more or less be divided into 60% field work (visits to CI-centers and hearing professionals), 20% home office and 20% team meetings, internal trainings and professional events.</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">You will report to the Regional Manager and collaborate closely within the Benelux team.</span></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span class="scxw137268948" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <br> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:cornflowerblue"><strong>Key Responsibilities</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Provide clinical and technical support to cochlear implant professionals, hearing aid professionals and other hearing care professionals.</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Train ENT surgeons, audiologists and other professionals on the AB cochlear implant system, sound processors, fitting software, intra-operative measurements, accessories, apps and rehabilitation tools.</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Support clinics with processor fitting, troubleshooting and optimization when needed.</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deliver on-site and online training sessions for healthcare professionals.</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support patient information sessions, CI candidate events and professional referral activities.</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Guide CI-candidates throughout their CI-journey.</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Contribute to relationship management with CI centers and other hearing professionals.</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain accurate documentation in internal systems and follow quality and compliance procedures.</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Represent Advanced Bionics within the cochlear implant and audiology community (both Benelux and internationally).</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Stay up to date on the topic of cochlear implantation</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your work helps strengthen collaboration with clinics and ultimately improves outcomes for CI patients</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:cornflowerblue"><strong>Your Profile</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Bachelor’s or Master’s degree in Audiology or Medical Technology</span> or a comparable (medical or technical) background</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Fluent in Dutch with a good proficiency in English</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Strong communication and presentation skills </span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A service-oriented and collaborative mindset</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfortable working in a clinical and technology-driven environment</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Willingness to travel regularly within the territory and internationally</span></span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 48.4px;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Able to work independently while remaining closely connected to the team</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span class="normaltextrun">Experience with audiology in general and cochlear implants specifically is a strong asset.</span> <br> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:cornflowerblue"><strong>What We Offer</strong></span></p> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>At Advanced Bionics, you will work in an international environment focused on innovation, collaboration and clinical excellence.</span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>You will:</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Join a small and highly engaged Benelux team</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Work with leading cochlear implant technology within the global Sonova Group</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Collaborate with experienced clinicians and CI-experts </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Contribute directly to improving the lives of people with hearing loss</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Benefit from competitive employment conditions and long-term career opportunities</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Most importantly, you will experience the professional satisfaction of helping people reconnect with the world of sound.</span><span> </span></span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </span></p> </div> <div> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>Interested in joining our team?</span> </span><br><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span>We look forward to meeting professionals who are passionate about audiology, cochlear implants and patient care.</span><span> </span></span></p> </div>

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