About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Summary</b></u></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">The Specialist Quality reflects the mission, vision, and values of EHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards (JCIA). Quality Specialist will collaborate with the management team to ensure the quality system essentials exist for all assigned areas. The position holder will be developing and maintaining the quality program for the work unit, representing the department in accreditation inspections. The Patient Safety Specialist is a highly visible position with Advocate Health Care that was created as a result of executive management's desire to mitigate unintentional patient harm, and to reduce liability costs and exposure by reducing clinical risks.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 1</b></u></H2> </div><div><p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Establishes, maintains, supports and documents evidence of an on-going Quality Improvement and Patient safety program which includes effective mechanisms for monitoring and evaluating care rendered </span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensures compliance with applicable laws and regulations</span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensures compliance with approved policies</span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Evaluates the results of actions taken by individual Hospital/departments/centres and maximizes the efficient use of resources available.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Participates in the planning and development of policies that guide the delivery of Patient care services.</span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Ensures a hospital wide process to measure , assess data , plan change and sustain improvements in quality and patient safety, </span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> Provide for staff education on this quality improvement process. </span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Support Quality Improvement and Patient safety Program and implement a structure and process for overall monitoring and co-ordination</span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Significant Adverse Events (SAE) Investigation: Performs and manages system-wide investigational reviews to determine if <span>event meets the criteria of an SAE.</span></span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Facilitates the formation and ongoing progress of interdisciplinary Root Cause Analysis (RCAs) and Failure Mode Effects </span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Analysis (FMEAs) events according to The Joint Commission and other regulatory body requirements. </span></span></p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Utilizes an evidence-based approach in case evaluation and proactive educational programs to accomplish patient safety </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">objectives.</span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 2</b></u></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Prepares and presents patient safety reviews utilizing meaningful written analysis, and data summary reports (charts, </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">graphs, diagrams) to senior leadership and other multidisciplinary meetings.</span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Provides education across the organization to a multitude of disciplines focusing on patient safety science principles and </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">event or departmental specific needs.</span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Collaborates with Office of Licensure, Accreditation and Regulation (OLAR) and Risk Management to comply with MoPH <span>regulatory and licensing requirements and organizational bylaws, rules, regulations and policies and procedures. </span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Participates in the planning and implementation of patient safety events such as the culture of safety survey, patient </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">safety awareness week, the safety fair, etc.</span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Establishes and maintains uniform, organized filing system and database records. At the direction of management </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">researches, gathers, sorts, compiles and organizes information from the files, from other departments and offices, from </span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">outside agencies, etc., for special reports and information requests.</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Performs clerical duties as needed to include copying, faxing, filing, retrieval, and assuring that material is processed </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">timely and accurately.</span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Performs other duties as assigned. Participates in departmental activities that improve processes and efficiency and </span></span><span style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">reduce waste.</span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Responsibilities 3</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Knowledge & Skills</b></u></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Knowledge of JCIA </span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Excellent multitasking skills</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Critical thinker and problem-solving skills</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Team player</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Good time-management skills</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Great interpersonal and communication skills</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Strives for Innovation - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Agility - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Promotes Teamwork - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Shows Entrepreneurial Spirit - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Demonstrates Resilience - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span>Cultivates Loyalty & Integrity - Proficient</span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Demonstrates Accountability - Proficient</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Experience</b></u></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Minimum 5 years of experience Quality & Patient safety (required)</span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Minimum 2 years in GCC (preferred)</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Competencies</b></u></H2> </div><div><div>Agility</div><div>AI Fluency</div><div>Workplace Safety L3</div><div>Leadership</div><div>Communication Strategies L3</div><div>Quality</div><div>Regulatory Compliance L3</div><div>Resilience</div><div>Health and Safety Practices L3</div><div>Root Cause Analysis & Problem Solving L3</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Education</b></u></H2> </div><div><div>Bachelor's Degree in Science or any related field</div></div></div></div>