About this role
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Overview</b></H2> </div><div><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">The Demand Specialist plays a critical role in aligning customer demand with operational execution by serving as a strategic liaison between customers, Supply Chain, and Customer Success organization. This position is responsible for driving customer satisfaction, improving delivery performance, managing order fulfillment priorities, and ensuring customer requirements are effectively translated into actionable supply chain plans.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">This role drives an exceptional customer experience through proactive demand management, order prioritization, and cross-functional collaboration to improve on-time delivery performance and supply chain responsiveness.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></H2> </div><div><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:14.0pt;line-height:115%;color:#156082">Key Responsibilities </span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Own demand management activities for assigned product families, including backlog management, forecast analysis, open order review, and proactive communication of order status, risks, and recovery plans to internal stakeholders and customers.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Coordinate and execute customer expedite requests, schedule changes, and order cancellations in accordance with established delegation of authority requirements.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Partner cross-functionally with Planning, Procurement, Manufacturing, Logistics, and Customer Service teams to balance customer requirements with operational capabilities while driving delivery performance.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Develop trusted relationships with key customer contacts by providing proactive communication, problem resolution, and consistent execution of commitments.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Collaborate with Customer Excellence and commercial teams to analyze customer forecasts, manage Lines of Balance (LOBs), identify demand trends, and support customer scorecard reviews.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Identify supply risks, demand shifts, and delivery constraints through proactive analysis and drive mitigation actions with Operations and Supply Chain teams.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What your background should look like</b></H2> </div><div><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:14.0pt;line-height:115%;color:#156082">What should your background look like</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Demonstrated ability to analyze demand patterns, delivery performance, and operational data to support informed business decisions.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to effectively influence and collaborate with stakeholders across multiple levels and functions.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Advanced proficiency in Microsoft 365 applications, particularly Excel, Teams, PowerPoint.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Able to work with all levels within the Supply Chain.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Experience managing schedule agreements and customer forecasts.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:arial, helvetica, sans-serif">Advanced English</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Bachelor’s degree strongly preferred and/or minimum 3 years’ experience in an account management or production planning role.</span></li> </ul> <div style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif" align="center"><hr align="center" size="2" width="100%"></div> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:14.0pt;line-height:115%;color:#156082">Competencies and Key Attributes</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Customer Focus</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Analytical Problem Solving</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Demand and Forecast Management</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Cross-Functional Collaboration</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Prioritization and Decision Making</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Effective Communication</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Stakeholder Management</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Continuous Improvement Mindset</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Adaptability in a Dynamic Environment</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Attention to Detail</li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Data-Drive Decision Making</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies</b></H2> </div><div><div>Values: Integrity, Accountability, Inclusion, Innovation, Teamwork</div></div></div></div>