About this role
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Overview</b></H2> </div><div><p>The Customer Quality Performance and Systems Projects Team Member is responsible for acting as a Digital and AI expert and support on all department improvement needs, ensuring high quality standards in regards to Quality services to the organization.</p> <p>This role serves as the digital backbone of the team, ensuring that tools, systems, and processes are optimized to meet customer expectations and internal quality standards.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Requirements</b></H2> </div><div><p><strong>Improvement Projects:</strong></p> <ul> <li>Lead and support cross-functional quality improvement initiatives with Aditrac, TEIS and other technical functions.</li> <li>Identify process gaps and propose corrective and preventive actions.</li> <li>Facilitate root cause analysis and implement sustainable solutions.</li> </ul> <p><strong> </strong></p> <p><strong>Digital Platform Support:</strong></p> <ul> <li>Act as the primary expert and support for digital tools used in Customer Quality (e.g.dashboards).</li> <li>Act as the AI technical expert of the team, and support cross-functional quality improvement initiatives with Aditrac, TEIS and other technical functions.</li> <li>Ensure systems are maintained, updated, and aligned with customer and internal requirements.</li> <li>Provide training and guidance to team members on digital tools and platforms.</li> <li>Develop and maintain reports, KPIs, and dashboards to monitor project progress and performance.</li> <li>Work closely with internal departments (Production, Engineering, Logistics) to ensure alignment on quality initiatives.</li> <li>Communicate project status, risks, and results to stakeholders.</li> </ul> <p> </p> <p><strong>General:</strong></p> <ul> <li>Participate actively on process improvements and all related activities.</li> <li>Ensure communication and information sharing with team members.</li> <li>Alignment to TE values: INTEGRITY, INNOVATION, INCLUSION, TEAMWORK, RESPONSIBILITY.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Qualifications</H2> </div><div><ul> <li>MBA / Engineer with university degree / certified Engineer or comparable</li> <li>Min. 3 – 5 years of experience in Automotive Quality</li> <li>Quality background in Automotive</li> <li>Experience with Tier 1 business operations and customer-specific standards.</li> <li>Fluent business English verbal and writing</li> <li>Strong Presentation skills and Strong Data Analytics</li> <li>Proficiency in Microsoft Office and quality management systems (e.g., SAP, QMS platforms)</li> <li>Strong knowledge of digital tools and platforms used in quality management.</li> <li>Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, Tableau).</li> <li>Strong AI knowledge</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ideal Soft Skills</b></H2> </div><div><ul> <li>Strong Communication</li> <li>Adaptability in multi-cultural working environment</li> <li>Independent working behavior</li> <li>Creativity</li> <li>Team worker / Networking</li> <li>Ability taking decisions</li> <li>Social competence</li> <li>Emotional intelligence</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies</b></H2> </div><div><div>Values: Integrity, Accountability, Inclusion, Innovation, Teamwork</div></div></div></div>