About this role
<p><span style="font-family:arial, helvetica, sans-serif;color:black;font-size:10.0pt"><strong>About Grace </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;color:black;font-size:10.0pt">Grace, established in 1854, is a Standard Industries company and a leading global supplier of specialty chemicals and solutions that enable industries to enhance modern life. Our customers use our catalysts, engineered materials, process technologies and fine chemicals to manufacture everyday products – like renewable fuels, pharmaceuticals and food packaging – better, faster and smarter. Our thousands of employees work to harness the power of science for a better world at our global headquarters in Columbia, Maryland and locations worldwide. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;color:black;font-size:10.0pt"><strong><br>Grace Global Business Services (GBS) </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;color:black;font-size:10.0pt">At Grace Global Business Services (GBS) in Manila, Philippines, our teams play a critical role in supporting the organization’s worldwide operations. For more than a decade, GBS has been a trusted partner, delivering expertise in shared services, process excellence, and digital enablement. Our team members support business lines and functions across Grace, including Finance, Human Resources, Information Technology, Procurement, Supply Chain and more.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;color:black;font-size:10.0pt">At GBS, you’ll have the opportunity to make an impact—working alongside global colleagues to help shape the chemical manufacturing industry. You’ll be part of a collaborative, team-oriented culture where safety comes first. We prioritize your well-being by offering competitive benefits and flexible working options that help you thrive. Here, you’ll find meaningful ways to grow your career, whether deepening your expertise in your field or exploring new roles.</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Grace is seeking a Marketing Automation Specialist to join our <em>Marketing </em>team! Based in Manila, Philippines, this role reports to the Senior Manager, Marketing Automation, who is located at our Columbia, MD, USA headquarters.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">The Marketing Automation Specialist will be responsible for supporting the optimization processes through automation for lead management and marketing campaigns in the Materials Technologies division at Grace. This role is centered around four core focus areas: Campaign Development & Execution; Lead Generation & Qualification; Planning & Automation; and Analytics, Compliance & Optimization. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Build, deploy, and optimize email campaigns in Salesforce Marketing Cloud Account Engagement (Pardot), including template customization and basic HTML/CSS edits.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Execute end-to-end email campaigns, including building, testing, and deployment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Conduct A/B testing to improve deliverability, engagement, and overall campaign performance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ensure emails render correctly across devices, browsers, and email clients.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Maintain and refine targeted outreach lists in partnership with marketing and sales teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">KPI tracking and reporting on campaign and lead performance to support pipeline goals.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Analyze data using tools such as Google Analytics, Adobe Analytics, or other platforms to track and measure campaign performance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Utilize RingLead to cleanse, deduplicate, and import external data directly into Salesforce.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Assist with maintaining the Marketing and Sales calendar in Salesforce.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ensure compliance with CAN SPAM, GDPR, and applicable email and data privacy regulations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Collaborate with designers, content creators, and cross-functional marketing teams to meet business objectives.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Qualifications</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">3-5 years related experience (in digital marketing or communications).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Experience with Salesforce or other customer relationship management.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Experience with an email marketing platform (preferably Marketing Cloud Engagement/Pardot).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Proficient in Microsoft 365 Applications: Word, Excel, PowerPoint.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Excellent written and verbal communication skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to collaborate with technical and non-technical colleagues at all levels.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Detail-oriented and highly organized with the ability to manage multiple projects and prioritize tasks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Strong analytical skills with the ability to translate data into actionable insights.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Strong learning agility with a resourceful and curious mindset.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Qualifications</b></H2> </div><div><ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Proficiency in data analysis and reporting using tools such as Google Analytics, Adobe Analytics, or similar platforms.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Experience with HTML and CSS.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits</b></H2> </div><div><ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Guaranteed 14th Month Pay</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Above-market Retirement Plan Design</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">LinkedIn Learning Access</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Established Performance Incentive Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">HMO coverage for employees on day 1</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Free HMO coverage for up to 3 qualified dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Educational Assistance</span></li> </ul></div></div></div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.</span></p>