About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Alcance</H2> </div><div>Guide all the service in the areas under your responsibility - Restaurant(s), Banquets, Bar(s), Room Service, Mini-Bar and Disco(s) - coordinating the teams in the field and providing assistance whenever necessary.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Responsabilidades y áreas de actuación</H2> </div><div>Guiding and supervising a service area - Supervise the service in the areas under your responsibility Restaurant(s), Banquets, Bar(s), Room Service, etc. and meet daily with the teams to organise and give indications about the service to be performed. - Adjust and optimize the teams and material resources available to the events planned for each day. Verifying daily occurrences, performances and conditions - Verify the daily occurrences in the service, the quality levels of the product and service, the satisfaction/insatisfaction of the customers, the sanitary, cleaning and hygiene conditions, in order to always ensure the best response capacity of its teams and, the quick resolution of eventual problems when they occur.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencias de comportamiento</H2> </div><div><div>Orientación empresarial (ser eficiente)</div><div>Orientación hacia los objetivos (Ser Eficiente)</div><div>Adaptación a la transformación (Ser Ágil)</div><div>Orientación al Cliente (interno y externo) (Ser Apasionado)</div><div>Trabajo en equipo (Ser Colaborativo)</div><div>Resiliencia (Ser Ágil)</div><div>Rigor y atención al detalle (ser eficiente)</div><div>Proactividad (Ser Eficiente)</div><div>Conciencia ambiental y social (Ser Consciente)</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencias técnicas</H2> </div><div><div>Restaurant Service</div><div>HACCP</div><div>Customer Service</div><div>F&B software (Micros)</div><div>English</div></div></div></div>