About this role
<p>Job Req Number: 120185<br>Time Type: Full Time</p> <p> </p><p><strong><span style="font-family:arial, helvetica, sans-serif">About the Position:</span></strong></p> <p><br><span style="font-family:arial, helvetica, sans-serif">The Business Change Manager (Application and Integration - Quality Assurance) is responsible for ensuring the quality and readiness of WMS solutions within project scope. This includes planning and driving systems integration testing (SIT, E2E) internally and with clients, as well as coordinating user acceptance testing (UAT) with business users. The role ensures that application and warehouse management processes are validated, stable, and aligned with operational requirements, thereby supporting successful delivery. In addition, the role requires quality review of all requests for enhancements, ensuring that proposed changes meet design standards, operational needs, and long term system integrity. It combines analytical capability, specification expertise, and strong stakeholder collaboration to deliver high quality implementations and enhancements.</span></p> <p><br><strong><span style="font-family:arial, helvetica, sans-serif">Key Responsibilities:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif">Drive SIT and UAT cycles internally and with clients, ensuring system solutions meet business and operational requirements.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Validate WMS functionalities against business processes and configuration specifications.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Conduct quality reviews of all requests for enhancements to ensure compliance with design standards and long term system integrity.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Manage defect resolution by logging, tracking, and coordinating fixes with Application and Integration teams.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Ensure data integrity across mapping, integration, and reporting, validating scalability and reliability.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Collaborate with stakeholders across Business, Operations, and IT to confirm readiness and adoption of WMS solutions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Support project lifecycle during cutover, go live, and hyper care phases to ensure operational stability.</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Promote QA best practices in testing, documentation, and governance for WMS implementations.</span></li> </ul> <p><br><strong><span style="font-family:arial, helvetica, sans-serif">Qualifications & Experience:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif">3–5 years of relevant experience in application and integration engineering within logistics or enterprise IT</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Strong understanding of WMS systems, integration tools, and enterprise standards</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Experience in cross‑functional collaboration and stakeholder management</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Familiarity with project governance frameworks and quality planning methodologies</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Strong command of spoken and written English; proficiency in other Asian languages is an advantage</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Hands‑on approach, able to multi‑task and work under time pressure</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Willingness to travel overseas on a project basis (4–6 times per year)</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Flexibility to adjust working hours in line with regional project demands</span></li> </ul> <p><br><strong><span style="font-family:arial, helvetica, sans-serif">Skills & Competencies:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif">Strong problem‑solving skills with the ability to analyze and resolve integration issues</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Solid technical proficiency in WMS application configuration and integration design</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Clear communication and effective stakeholder engagement</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Attention to detail with an analytical mindset</span></li> <li><span style="font-family:arial, helvetica, sans-serif">Ability to manage multiple projects and priorities</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif">DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. </span></p><p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.</p>