About this role
<p>Job Req Number: 119960<br>Time Type: Full Time</p><p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><em><span style="font-family:Arial, sans-serif">PLEASE REMEMBER TO CLICK “APPLY” BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.</span></em></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Purpose of the job:</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">The IT Specialist is responsible for managing the lifecycle of assigned IT solutions and applications, ensuring they effectively support business objectives and operational requirements. The role acts as the primary liaison between business stakeholders, vendors, and IT teams to deliver stable, scalable, and cost-effective solutions. The IT Specialist drives continuous improvement, manages solution roadmaps, coordinates projects and changes, and ensures high service quality throughout the solution lifecycle.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Responsibility/ Tasks:</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Own and manage the lifecycle of assigned IT solutions and applications</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Act as the primary contact for business stakeholders regarding solution requirements and improvements</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Gather, analyze, and prioritize business requirements and translate them into technical solution designs</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate solution implementation, upgrades, releases, and change requests</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manage relationships with external software vendors and service providers</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Monitor application performance, availability, and service quality</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate incident, problem, and change management activities with IT support teams</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ensure compliance with IT governance, security, and regulatory requirements</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Develop and maintain solution roadmaps aligned with business strategy</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Lead or support IT projects related to assigned solutions</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Maintain solution architecture, documentation, and knowledge repositories</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Identify opportunities for process optimization, automation, and continuous improvement</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Collaborate with cross-functional IT teams including Infrastructure, Security, Development, and Service Management</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Requirements:</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Bachelor's degree in Information Technology, Business Information Systems, or a related field</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Minimum 5 years of experience in IT solution management, application management, or a similar role</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong understanding of IT service management principles and responsibilities</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Experience managing enterprise applications (e.g., ERP, WMS, TMS, CRM, HR systems, or other business-critical platforms)</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong knowledge of agile software development methodologies (Agile, Scrum, etc)</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Experience working with external vendors and managing service delivery</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Understanding of system integration, APIs, cloud technologies, and enterprise architecture concepts</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong analytical and business process analysis skills</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong customer and business orientation</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Excellent communication and stakeholder management skills</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong analytical and problem-solving abilities</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ability to manage multiple priorities in a dynamic environment</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Excellent organizational and planning skills</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Proactive, solution-oriented, and results-driven mindset</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong negotiation and influencing skills</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ability to work independently while fostering collaboration across teams</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Commitment to continuous improvement and innovation</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">What we offer</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Employment based on an employment contract, along with a comprehensive benefits package</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Training and development programs, including access to an internal e‑learning platform</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Onboarding with the support of a dedicated Buddy</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Participation in annual company‑wide integration events</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Work environment rooted in Scandinavian organisational culture</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Opportunities for professional development through internal mobility programs</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Benefits</span></strong></p> <ul> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Sharing the costs of sports activities</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Private medical care</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Sharing the costs of language classes</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Sharing the costs of professional training and courses</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Life insurance</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Integration events</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Corporate gym and sports teams</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Coffee / tea</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Employee parking space</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Extra social benefits</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Holiday funds</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Christmas gifts</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Employee referral program</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Charity initiatives</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Bicycle parking</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Modern, ergonomic office</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"><span style="font-family:Arial, sans-serif">Yoga in the office</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.</p>