About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About the Company</H2> </div><div><p>Many well-known businesses across New Zealand trust Aramex to deliver. We handle the freight needs of many of the world’s largest e-commerce businesses as well as thousands of local companies.</p> <p>Headquartered in Dubai with thriving operations in New Zealand, Aramex is a global leader in logistics and transportation solutions. There are currently 17 Regional Franchises and 300+ Courier Franchisees in NZ. Delivering across town and around the world, opportunities abound for motivated individuals to join the team.</p> <p>At Aramex, we’re committed to achieving great results together and supporting one another in a culture built on integrity, accountability, and continuous improvement. If you’re looking to join a team where your contribution is valued and your growth is supported, we’d love to hear from you.</p> <p>Aramex is an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About the Role</H2> </div><div><p>Aramex Wellington has an outstanding opportunity for an experienced <strong>Regional Operations Manager</strong> to lead our regional operations and drive performance across our depot, delivery network and Courier Franchisee community.</p> <p>As the Regional Operations Manager, you will be responsible for leading a high performing operational team, ensuring exceptional service delivery, driving continuous improvement and supporting the ongoing growth and profitability of the Wellington business.</p> <p>This is a hands on leadership role suited to someone who thrives in a fast paced environment, enjoys developing people and has a strong focus on achieving operational excellence.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key responsibilities include:</H2> </div><div><ul> <li style="list-style-type:disc"> <p>Lead, coach and develop depot teams, company drivers and Courier Franchisees to achieve operational and business objectives.</p> </li> <li style="list-style-type:disc"> <p>Oversee daily branch operations, ensuring service standards, delivery performance and customer expectations are consistently achieved.</p> </li> <li style="list-style-type:disc"> <p>Drive operational improvements through effective management of KPIs, reporting and continuous improvement initiatives.</p> </li> <li style="list-style-type:disc"> <p>Build strong relationships with Courier Franchisees, providing support, guidance and accountability to achieve business outcomes.</p> </li> <li style="list-style-type:disc"> <p>Manage operational costs, resources and budgets to support branch profitability.</p> </li> <li style="list-style-type:disc"> <p>Promote a strong safety culture and ensure compliance with company policies, procedures and legislative requirements.</p> </li> <li style="list-style-type:disc"> <p>Manage operational challenges, customer issues and performance matters with a solutions-focused approach.</p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"> To be successful in this role:</H2> </div><div><ul style="margin-bottom:11.0px"> <li style="list-style-type:disc"> <p>You will have proven experience in operations management, logistics, transport or a similar fast paced environment.</p> </li> <li style="list-style-type:disc"> <p>You will have demonstrated leadership experience managing and developing diverse teams.</p> </li> <li style="list-style-type:disc"> <p>You will have strong commercial awareness with experience managing budgets, costs and performance outcomes.</p> </li> <li style="list-style-type:disc"> <p>You will have excellent communication and relationship building skills, with the ability to influence and engage employees, contractors and stakeholders.</p> </li> <li style="list-style-type:disc"> <p>You will be proactive, organised and comfortable making decisions in a dynamic operational environment.</p> </li> <li style="list-style-type:disc"> <p>You will have a strong understanding of health and safety requirements and a commitment to maintaining a safe workplace.</p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Our Benefits:</H2> </div><div><ul> <li style="list-style-type:disc"> <p><strong>Grow with us – </strong>Access career development opportunities including LinkedIn Learning and a range of in-house training programs.</p> </li> <li style="list-style-type:disc"> <p><strong>Annual salary reviews</strong> – We conduct annual salary reviews to ensure your pay reflects your role, performance, and the market.</p> </li> <li style="list-style-type:disc"> <p><strong>Peace of mind with Life Insurance</strong> – We provide company-paid Life Insurance, giving you and your loved ones added peace of mind.</p> </li> </ul> <ul> <li style="list-style-type:disc"> <p><strong>Supportive culture</strong> – Be part of an inclusive workplace that celebrates collaboration, initiative, and community.</p> </li> </ul></div></div></div>