About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Purpose of the Job</H2> </div><div><p style="margin:0.0in;font-family:Calibri;font-size:11.0pt;color:black"><span style="background-color:white">Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Negotiate & follow with overseas agents for reduced costs.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Up-load all quotations on system.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Follow day to day shipments with overseas office & agents</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Follow the payment flow to our offices & agents in case any delays or discrepancies.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Interfere with accounting team to facilitate any payment issues</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Follow the files closing closely with invoicing & settle the cases showing losses or agents debates.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Requirements - Experience and Education</H2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Bachelor’s degree in logistics will be preferable.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">2-3 years relevant working experience freight forwarder (import Air freight Sector is a must).</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Excellent knowledge of MS Excel intermediates to advance formulas and macros.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Excellent verbal and written communication skills in English.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Strong coordination skills among various work groups and with different levels.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Good organizational and problem-solving skills.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Proactive team player and able to work in a fast-paced environment.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"><span style="font-family:Aptos;font-size:12.0pt;background-color:#f8f8f8">Work location in Sheikh Zayed, so preferred residential nearby.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Behaviors</H2> </div><div><div>Building Outstanding Teams</div><div>Collaborate & break silos</div><div>Execution & Accountability</div><div>External focus</div><div>Growth mindset</div><div>Inclusion</div><div>Innovation</div><div>Setting a clear direction</div><div>Simplification</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div><div>Attention To Details</div><div>Communication Skills</div><div>Cross Functional Relationship Management</div><div>Customer Service Orientation</div><div>Flexibility And Adaptability</div><div>Interpersonal Skills</div><div>Product Knowledge</div><div>Teamwork</div><div>Time Management</div></div></div></div>