About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;background-color:white;color:black">Req ID:508725 </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Could you be the full-time onsite Project Product Introduction Manager in New York, NY, US we’re looking for?</span></p> <p class="paragraph" style="text-align:justify;margin:0.0cm"> </p> <p class="paragraph" style="text-align:justify;margin:0.0cm"> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>Your future role</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Take on a new challenge and apply your project execution and team management expertise in a new cutting-edge field. You’ll work alongside collaborative and innovative teammates.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">You'll play a pivotal role in ensuring product reliability and customer satisfaction by managing the overall Project Product Introduction activities, including achieving Warranty closure. Day-to-day, you’ll work closely with teams across the business (Project Core Team, Warranty Customer Site Manager, and EHS representatives), ensure the implementation of PI processes and strategies, and oversee deliverables such as field modifications and incident management—and much more.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">We’ll look to you for:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Representing the PI function within the Project Core Team and in front of the customer. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ensuring that PI processes and instructions are implemented, communicated, used, and supported both internally and externally (including the customer), as formalized in the Warranty/PI Management Plan. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Managing the full Project Warranty Work Package. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Driving Reliability Growth with the customer and internally to achieve the contractual reliability target, ensuring rectifications for delivered products. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Capturing and feeding back field experience and field-data (REX) to the project/organization during start-up, design, realization (manufacturing), and field support phases. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Delivering all PI-related deliverables in a timely manner and in accordance with contract and PI standards through planning, communication, and control. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Establishing the strategy and mobilization plan for commissioning and warranty periods, including defining and agreeing on the use of the customer’s infrastructure. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Implementing an incident management process to follow up on Non-Conformity Reports (NCRs) and ensuring closure of open items, field modifications/retrofits, and reporting. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Managing project-dedicated PI staff and ensuring adequate resources are available to produce PI deliverables. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ensuring compliance with Alstom Zero Deviation Plan (AZDP) and customer EHS requirements for all customer site activities with the support of EHS team representatives.</span></p> </li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>All about you</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p>Electrical engineering degree (preferred, not mandatory)</p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Experience or understanding of project execution in technical or industrial environments. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Experience in supporting transit authorities or rail transit agencies (strongly preferred)<span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">. ,</span></span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Knowledge of Reliability Availability Maintainability (RAM) principles. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Experience in influencing the reliability growth (highly desirable)<span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">. ,</span></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Familiarity with data analytics and incident management processes. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Strong communication and customer care skills. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Team management experience, including leading diverse teams. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Field experience in commissioning, warranty, or product introduction activities. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Problem-solving skills with a focus on resilience and adaptability. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Knowledge of Environmental, Health, and Safety (EHS) standards and practices. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ability to identify and manage obsolescence risks effectively.</span></p> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>Things you’ll enjoy</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Collaborate with transverse teams and helpful colleagues ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Work with a dynamic and multidisciplinary team to ensure the successful execution of Product Introduction activities and reliability growth. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Progress towards becoming a key leader in managing complex projects, building expertise in customer relations, and driving continuous improvement in industrial processes. ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Utilise our inclusive and innovation-driven working environment, where adaptability, resilience, and a commitment to learning are highly valued." ,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Contribute to innovative projects,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Steer your career in whatever direction you choose across functions and countries,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Benefit from our investment in your development, through award-winning learning,</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)</span></p> </li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Salary Range</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">$130,000 - $145,000 USD</span></p> <p> </p> <p> </p><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>Important to note</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:black">As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</span></p>