About this role
<p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Salary:</span></strong><span style="font-family:Arial, sans-serif"> Starting Salary - £41,092 per annum</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Contract Type: </span></strong><span style="font-family:Arial, sans-serif">Permanent – Full Time</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Security Level: </span></strong><span style="font-family:Arial, sans-serif">CTC<strong><br>Base Location: </strong>Gatwick</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Visa Restrictions: </span></strong><span style="font-family:Arial, sans-serif">This position does not offer visa sponsorship</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Closing Date: </span></strong><span style="font-family:Arial, sans-serif">Sunday 2nd August 2026</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Sifting: </span></strong><span style="font-family:Arial, sans-serif">W/C Monday 3rd August 2026</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Interview Date: </span></strong><span style="font-family:Arial, sans-serif">W/C Monday 24th August 2026</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">The Role</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">To conduct oversight of Flight Operations entities, including Commercial air transport, Part-NCC and Part-SPO operators; Approved/Declared Training Organisations; Organisations involved in the transport of dangerous goods; and Ground handling service providers, to ensure they are operating in a safe and competent manner and in compliance with the applicable regulatory requirements, industry standards and best practice.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"><br>Core Accountabilities</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <ul style="margin-top:3.0pt;margin-bottom:1.0pt"> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Act as Oversight Manager for Air Operator Certificate (AOC) holders.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Act as Lead Auditor during audits and inspections.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Appraise, by audit and inspection, the suitability of applicants for the grant of an AOC or ATO.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Conduct audits and inspections to ensure continuing competence of Flight Operations entities by assessing specialist areas such as management systems, flight time limitations, flight and cabin crew training, returned flight documentation and operations/training manuals.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Decide appropriate remedial action without recourse to senior staff (e.g. Flight Operations Manager).</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Communicate audit and inspection findings to the senior management of entities.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Assess the suitability of corrective actions provided by the entity to prevent recurrence.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Where required, conduct follow up audits and inspections to verify the effectiveness of corrective actions taken by the entity.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Provide information and advice to Flight Operations Managers on current issues affecting entities.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Assist in the training of inspecting staff.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Undertake project work and other additional tasks including participation in working groups as required by Flight Operations Managers.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Deliver outcomes internationally to mitigate safety concerns or support IG/CAAi International contract delivery where appropriate.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Dependent on experience and training, provide technical knowledge and expertise in one or more of the following disciplines:</span> <ul style="list-style-type:circle;margin-top:3.0pt;margin-bottom:1.0pt"> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Management Systems</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Flight Time Limitations</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Dangerous Goods</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Leasing</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Cabin Safety</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Flight Crew Licensing</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Ground Safety<strong> </strong></span></li> </ul> </li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Enforcement Action</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <ul style="margin-top:3.0pt;margin-bottom:1.0pt"> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Consider all enforcement options available in the toolkit and highlight issues or concerns that might lead to any level of enforcement activity, either on a regulatory or criminal basis through line management, as appropriate.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Through line management as appropriate, make decisions on whether to commission an investigation when a breach of aviation law is suspected or resulting from a recommendation from the IET.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Performance Based Regulation (PBR)</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <ul style="margin-top:3.0pt;margin-bottom:1.0pt"> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Capture and readily share safety intelligence information and analysis from multiple internal and external sources with all CAA groups.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Understand and apply the principles of Performance Based Oversight (PBO) in accordance with Flight Operations business rules and the wider CAA approach to PBR</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Deliver outcome-focused oversight, considering the statutory regulatory obligations, risk and performance of the entity.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Escalate risks to the appropriate level within SARG.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Hold industry Accountable Managers and senior personnel to account for managing safety.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">About You</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <ul style="margin-top:3.0pt;margin-bottom:1.0pt"> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Aviation related degree or professional level qualification and/or experience of working in the aviation industry or regulatory environment.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Experience of aviation auditing techniques, safety management or oversight experience.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">An excellent set of interpersonal skills suitable and appropriate to work as part of a team and to respond quickly, but calmly and correctly, when sudden needs arise.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Polite, empathetic and tactful manner. </span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Ability to persuade others to modify thinking and procedures.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">A skilful organiser and an ability to exercise initiative in planning for results. </span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">A robust decision-maker with the ability to take the initiative, but able to identify when to refer to others.</span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">An enquiring mind geared to the need to identifying failings and improvements to current processes and procedures together with a positive approach to discuss practical actions. </span></li> <li style="margin:3.0pt 0.0cm 1.0pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">An ability to prioritise work and use initiative to deal with unusual requests or situations.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Additional Information</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif;color:black;background-color:white">CTC - </span></strong><span style="font-family:Arial, sans-serif">To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role t</span><span style="font-family:Arial, sans-serif;color:black;background-color:white">his will need to be 3 years. </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif;color:black;background-color:white">If you do not meet these requirements, we may not be able to accept your application. </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif;color:red;background-color:white"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><em><span style="font-family:Arial, sans-serif;color:black;background-color:white">For more information on CTC clearance please visit - </span></em><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/vetting-explained"><em><span style="font-family:Arial, sans-serif">Vetting explained - GOV.UK (www.gov.uk)</span></em></a><span style="color:#0563c1;text-decoration:underline"><em><span style="font-family:Arial, sans-serif"> </span></em></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><a name="_Hlk167098922"></a><strong><span style="font-family:Arial, sans-serif">Relocation & Property<br><br></span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations. </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Inclusive Recruitment</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"><br></span></strong><span style="font-family:Arial, sans-serif">As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif"><br><strong>Use of Artificial Intelligence by candidates in the CAA recruitment process</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">Working With Us</span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. <br><br></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more! </span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif"><br><strong>Our Values<br><br></strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please </span><a href="https://careers.caa.co.uk/content/Company-Overview/?locale=en_GB"><span style="font-family:Arial, sans-serif">Click Here</span></a></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><em><span style="font-family:Arial, sans-serif">We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.</span></em></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Arial, sans-serif">No recruitment agencies please.</span></strong></p>