About this role
<p style="margin:0.0cm;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'Open Sans', sans-serif;color:black;background-color:white">Bureau Veritas Consumer Products Services (BVCPS) is a leading Testing, Inspection and Certification company worldwide, providing a wide range of services to various consumer goods and technology product industries. With a strong global presence, a focus on quality and innovation, and recent acquisitions, BVCPS is poised for significant growth in the Luxury market space.</span></p> <p style="margin:0.0cm;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p> </p> <p><span style="font-size:14.0pt;font-family:'Gill Sans MT', sans-serif">The role will focus on caring for clients from an agreed target list of leading Softlines, Hardlines, and Toy vendors and/or brands, with the aim of supporting them with a range of testing, inspection, and auditing services.<br><br></span></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><strong><u><span style="font-size:14.0pt">Main Objectives and Responsibilities:</span></u></strong></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"> </p> <ol style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Managing customer problems and requests, identifying the area in which the problem falls, and proposing possible solutions.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Working under the direction of the Local client Solution Manager to ensure agreed-upon goals and objectives are achieved, including adherence to all Company policies, procedures, and business ethics codes.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Maintaining effective communication and relationships with clients, agents, and stakeholders who may influence the Company's activities and performance.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Creating a consistent and personalized customer experience, ensuring all teams have a 360-degree view of customer requirements.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Providing insights to support strategic decision-making, personalizing campaigns, and predicting future customer needs.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">The maintenance of all equipment in a safe and satisfactory manner and in conformance with the Company’s policies and procedures.</span></li> </ol> <p style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"> </p> <p style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"> </p> <p style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;margin-left:0.0px;font-size:10.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt"><span style="text-decoration:underline"><strong>Requisitions</strong></span>:</span></p> <ol> <li style="font-size:14.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">High School Diploma</span></li> <li style="font-size:14.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Proficiency in Windows applications</span></li> <li style="font-size:14.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">English language skills (B1/B2 level) - French language skills also desirbale</span></li> <li style="font-size:14.0pt;font-family:'Gill Sans MT', sans-serif"><span style="font-size:14.0pt">Ability to work effectively in a team environment</span></li> </ol><p style="text-align:justify;background-color:white;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt;line-height:107%;font-family:'Open Sans', sans-serif;color:black;background-color:white">#LeaveYourMark #ShapingaWorldofTrust</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'Open Sans', sans-serif;color:black;background-color:white">Bureau Veritas guarantees equal opportunities and equal treatment and access to all candidates without discrimination based on sex, race, skin colour, ethnic or social origin, genetic characteristics, language, religion or personal beliefs, political or other opinions, national minority, wealth, birth, disability, age or sexual orientation. </span></p> <p style="margin:0.0cm;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'Open Sans', sans-serif;color:black;background-color:white">All personal data will be processed in accordance with EU Regulation 679/16 (GDPR) and Legislative Decree 196/03.</span></p> <p><span style="font-size:10.0pt;line-height:107%;font-family:'Open Sans', sans-serif;color:black;background-color:white">"Candidates" information notices available at the following address: </span><span style="font-size:11.0pt;line-height:107%;font-family:Calibri, sans-serif"><a href="https://www.bureauveritas.it/privacy-policy"><span style="font-size:10.0pt;line-height:107%;font-family:'Open Sans', sans-serif;background-color:white">https://www.bureauveritas.it/privacy-policy</span></a></span></p>