About this role
<p><img id="Picture_x0020_1" src=" https://rmkcdn.successfactors.com/dd82a348/645d9d76-3dbf-412d-8fc9-c.png"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Classification</b></H2> </div><div><p style="text-align:center"><strong>09 July 2026</strong></p> <p style="text-align:center"><strong>(Vacancy)</strong></p> <p style="text-align:center"> </p> <p style="text-align:center"><strong>Multi Skilled Consultant (B4) - Oshana Mall</strong></p> <p style="text-align:center"> </p> <p style="text-align:center"><strong>Reporting to : Branch Administrator</strong></p> <p style="text-align:center"> </p> <p style="text-align:center"><strong>Closing date: 17 July 2026</strong></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Family</b></H2> </div><div><p>Sales and Services</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div><p>To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul> <li>Responsible for Withdrawals, Deposits and Transfers</li> <li>Bookings in and out of cash from Senior Teller</li> <li>Daily checking of cash accounts</li> <li>Balancing of daily cash and secure branch stock holding (e.g., cards)</li> <li>Enable processing of inter-bank transfers by preparing all transactional documents and originals (WASTE)</li> <li>Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions</li> <li>Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action</li> <li>Responsible for all client account enquiries </li> <li>Customer account records (opening/closing/stop payments/ stop orders/ main file changes) </li> <li>Issuing of account statements and credit cards </li> <li>Issuing and encoding of bank cards </li> <li>Daily balancing of working stock </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul style="list-style-type:disc"> <li>Grade 12 (25 points) and a Diploma in business/ banking related studies.</li> <li>6 months' customer facing experience in a retail environment will be an advantage</li> <li>Computer literacy (MS Word, MS Excel, MS PowerPoint).</li> <li>Problem solving ability</li> <li>Customer orientated attitude</li> <li>Applicant will be required to work on Saturdays.</li> <li>Code of Conduct</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical / Professional Knowledge</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Customer service principles </li><li>Relevant product knowledge </li><li>Governance, Risk and Controls </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Behavioural Competencies</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Building Customer Loyalty </li><li>Applied Learning </li><li>Collaborating </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>People Specification</b></H2> </div><div><p style="text-align:left"><strong>(<em>Affirmative Action Candidates are encouraged to apply)</em></strong></p> <p style="text-align:center"><strong><span style="font-size:8.0pt"><em>Please note that only shortlisted candidates will be contacted.</em></span></strong></p></div></div></div><p style="line-height:18.9px"> </p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p><span style="color:#666666;font-size:12.0pt">For any assistance or more info please contact the Nedbank Recruiting Team</span></p> <table style="width:80%" border="0" cellspacing="1" cellpadding="1"> <tbody> <tr> <td> </td> <td> </td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><span style="color:#006341;font-size:12.0pt"><img style="vertical-align:middle" src="https://rmkcdn.successfactors.com/dd82a348/fe72af03-f9a0-4eb8-b20e-8.png" width="40px"> +264 61 295 2948</span></td> <td><span style="color:#006341;font-size:medium">Namibia</span></td> </tr> <tr> <td> </td> <td> </td> </tr> </tbody> </table>