About this role
<p><img id="Picture_x0020_1" src=" https://rmkcdn.successfactors.com/dd82a348/1e484c28-7ba4-4c40-941d-9.png"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2> </div><div><p style="text-align:center"><strong>09 July 2026</strong></p> <p style="text-align:center"><strong>(Vacancy)</strong></p> <p style="text-align:center"> </p> <p style="text-align:center"><strong>Sales Support Consultant (B5): Oshakati branch</strong></p> <p> </p> <p style="text-align:center"><strong>Closing date: 17 July 2026</strong></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Family</b></H2> </div><div><p>Sales and Services</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div><p>To increase client base by selling financial services products to clients to achieve Nedbank's strategic goals. Providing operational support to Personal Banker including assistance with risk management of client portfolio. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Experience Level</b></H2> </div><div><ul style="list-style-type:disc" type="disc"> <li>2 – 3 years in a customer service and/or sales environment, in a financial institution</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul style="list-style-type:disc" type="disc"> <li>Providing operational support to Personal Banker including assistance with risk management of client portfolio.</li> <li>Attending to all routine and administration matters relevant to a portfolio of clients.</li> <li>Ensure that clients are kept up to date with bank related changes influencing them.</li> <li>Understand and is able to market transactional product as well as identify cross-sell opportunities and prompt banker to pursue through effective updating and monitoring of client portfolio.</li> <li>Sound experience in all aspects of sales administration and banking in general.</li> <li>Understanding of banking environment ( products, processes systems and mechanism).</li> <li>Must be customer service oriented with excellent interpersonal and communication skills.</li> <li>Must have a high degree of self-confidence, be able to work independently and must be a self-starter.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Minimum Requirements</H2> </div><div><ul style="list-style-type:disc"> <li>Grade 12 (25 points) and a diploma or degree in finance or banking related studies.</li> <li>2-3 years in a customer service and/or sales environment in a financial institution.</li> <li>Computer literacy (MS Word, MS Excel, MS PowerPoint).</li> <li>Applicant will be required to work on Saturdays.</li> <li>Code of Conduct</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical / Professional Knowledge</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Customer service principles </li><li>Relevant product knowledge </li><li>Client service management </li><li>Client service principles </li><li>Cluster Specific Operational Knowledge </li><li>Governance, Risk and Controls </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Behavioural Competencies</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Building Customer Loyalty </li><li>Applied Learning </li><li>Work Standards </li><li>Communication </li><li>Managing Work </li><li>Stress Tolerance </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">People Specification</H2> </div><div><p style="text-align:left"><strong>Affirmative Action Candidates are encouraged to apply.</strong></p> <p style="text-align:center"><em><span style="font-size:8.0pt"><strong>(Please note that only shortlisted candidates will be contacted)</strong></span></em></p></div></div></div><p style="line-height:18.9px"> </p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p><span style="color:#666666;font-size:12.0pt">For any assistance or more info please contact the Nedbank Recruiting Team</span></p> <table style="width:80%" border="0" cellspacing="1" cellpadding="1"> <tbody> <tr> <td> </td> <td> </td> </tr> <tr> <td> </td> <td> </td> </tr> <tr> <td><span style="color:#006341;font-size:12.0pt"><img style="vertical-align:middle" src="https://rmkcdn.successfactors.com/dd82a348/fe72af03-f9a0-4eb8-b20e-8.png" width="40px"> +264 61 295 2222</span></td> <td><span style="color:#006341;font-size:medium">Namibia</span></td> </tr> <tr> <td> </td> <td> </td> </tr> </tbody> </table>