About this role
<p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus">Purpose & Overall Relevance for the Organization:</span></strong></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:AdiHaus">Coordinate and follow up with the 3PL (third party logistic) the timely and efficient availability of all the products that arrives at the fulfilment center from imports or customer returns (internal and external), ensuring compliance with the KPIs (key performance indicators) and service levels agreements.</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus"> </span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus">Key Responsibilities:</span></strong></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus">Job Location: Funza</span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 18.0pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Coordinate the receiving process at the fulfilment center, actively participating in preparing the visibility for the 3PL (third party logistic), planning and control of the resources ensuring information needed can be available in a correct and timely manner.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 21.3pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Coordinate the Returns process ensuring the interface reliability, RA (Returns Authorization) created in SAP are received and processed in WMS (warehouse management system) and correctly posted in SAP looking for the best option to take advantage of our products.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Monitor the Returns per channel productivity and look for initiatives that improve the flow of the goods in the process including the analysis of refurbishing to increase the A-grade availability.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Ensure compliance with the returns global policies (classification and registration of quality defects) by training and supervising the operational personnel of the 3PL (third party logistic) and all required teams.</span></li> </ul> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Register and report the status of returns and claims on the different platforms (DocuSign, Sales Force, adiComp)</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Follow up the replenishment productivity looking for opportunities to improve the processes and the resource optimization.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 21.3pt;text-align:justify;text-indent:-21.3pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Support 3PL (third party logistic) in system & process improvement projects, ensuring targets and deadlines are met.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 21.3pt;text-align:justify;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Be in charge of the validation of the different services related to the inbound processes in order to give approval to the 3PL (third party logistic) invoices (including provisions). </span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 21.3pt;text-align:justify;text-indent:-21.3pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 21.3pt;text-align:justify;text-indent:-21.3pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:AdiHaus"> </span><span style="font-size:11.0pt;font-family:AdiHaus"> </span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus">Key Relationships: </span></strong></p> <p style="margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">3PL (Third-party logistic)</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Transportation</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">adidas Customs team</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">adidas Availability Manager</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">adidas Inventory Management – Order Fulfillment team</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Customer Service (eCommerce regional team & Wholesale local team)</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Retail (Stores)</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">eCommerce (Regional team)</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">SCM regional team</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus">Knowledge Skills and Abilities</span></strong><span style="font-size:12.0pt;font-family:AdiHaus">:</span></p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Planning and organization </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Analytical thinking </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Proactivity</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Flexibility and change adaptation</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Customer oriented</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:12.0pt;font-family:AdiHaus">Requisite Education and Experience / Minimum Qualifications:</span></strong></p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Industrial Engineering University degree or equivalent </span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">SCM or Logistics specialization course</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">SAP and/or WMS experience</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Minimum 4 years of experience in Logistics/SCM</span></li> <li style="text-align:justify;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.4px"><span style="font-family:AdiHaus">Intermediate English level</span></li> </ul> <p style="text-align:justify;margin:0.0cm;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p>