Specialist Customer Service (Sales/Wholesale Ops) (Taipei, TW) @ adidas

<p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus">PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANISATION:</span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Customer Service Specialist works with </span><span style="font-family:AdiHaus">Sales team</span><span style="font-family:AdiHaus"> to ensure ongoing support of all </span><span style="font-family:AdiHaus">accounts </span><span style="font-family:AdiHaus">according to Global best practice standards for realizing profitable market share growth and smooth interaction with other departments.</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus">KEY RESPONSIBILITIES: </span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Ensure smooth interaction of all go-to-market &amp; Sell-in functions and availability of key sales tools along the process. </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Ensure sales staff is enabled to apply best practice standards in daily work by ongoing know-how availability and training. </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Ensure related marketing support &amp; training are provided to all related customers &amp; POS </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Generate accurate and timely tracking report for related trade activities including sales commission and dealer incentive program. </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Support Sales team to achieve net sales target through Sell-in support, enhancement in productivity of POS and trade marketing initiative.</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus">KEY RELATIONSHIPS:</span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">Sales, Finance, HR, Customers </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus">KNOWLEDGE, SKILLS AND ABILITIES</span></strong><span style="font-family:AdiHaus">:</span><span style="font-family:AdiHaus;color:black"> </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Communicate with others</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Manage relationship &amp; diversity</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Planning &amp; organizing</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Analysis &amp; problem solving</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Learning &amp; self-development</span></p> <p style="margin:0.0in;text-align:justify;line-height:11.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:AdiHaus">REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:</span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Min. 2 years in Taiwan Retail or Wholesale distribution/sales related environment for an international consumer or fashion brand company.</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- Retailing or Wholesaling experience a plus </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- In-depth knowledge of consumer goods market and retail &amp; wholesale network</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- General knowledge of real estate situation in all major markets</span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:AdiHaus">- College degree or above<br><br>#LI-<span>Hybrid</span> <br></span></p>