About this role
<p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Purpose & Overall Relevance for the Organization:</span></strong></p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Contributes to meeting or exceeding store sales and KPI targets by:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Building an emotional connection with customers and living the Brand Values.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Serving and selling to customers and conscientiously executing store operations.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Key Responsibilities:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Complies with store policies and procedures to maintain a safe shopping and working environment.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Completes sales transactions quickly and accurately while adhering to cash protection procedures.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Minimizes loss by actively maintaining sales floor awareness while serving customers.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Collaborates productively and respectfully with team members to meet or exceed store goals.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Completes all compulsory training programs and effectively transfers learning into skills on the job.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Key Relationships:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Customers</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Peers & Supervisor</span></li> </ul> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Requisite Education and Experience / Minimum Qualifications:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">A minimum of 1-2 years of Store Management experience. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Preferably between 1-2 years working in a sports/fashion customer & commercial-focused retail environment.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Basic numeracy, literacy, and verbal communication skills.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#32363a">Fluency in English and French, while Arabic would be advantageous.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p>