Purpose & Overall Relevance for the Organization: Support Senior Manager, Inbound ECOM DC to lead DC inbound and return team to manage inbound receiving, inspection operations, as well as returns handling so as to meet service level at competitive productivity and cost. He/she will achieve this mission by: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support Senior Manager, Inbound ECOM DC to manage inbound and return operations to achieve DC KPIs.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Establishing and managing SOP</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Working with cross functional departments to meet business targets</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Enhancing productivity and cost effectiveness by making continuous improvement</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support line manager organizes EC big promotion tasks as: <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Organize EC promotion preparations, including volume forecasting with business teams for each DC to support resource planning.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Partner with business teams to improve forecast accuracy and stabilize DC operations.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif">Deliver EC promotion order fulfilment performance reports covering all DCs.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Wrap up and analysis EC promotion data to ensure continuous improvement activities planned/taken.</li> </ul> </li> </ul> Key Responsibilities: Planning (for both inbound receiving, and returns) <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Understand volume of upcoming inbound receiving to catch launch/posting. Work with BP&O, EC business team, OR and DC Planning, TR team, to get rolling forecast of B2B and B2C returns. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Prioritize work, set up working groups, to ensure that all daily activities completed within the agreed timeline.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support Senior Manager, Inbound ECOM DC, managing the resource planning especially labor during B2C peak period. </li> </ul> Management <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Manage day-to-day activities in DC IB team, to meet daily target </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Maintains productivity, especially for B2C returns, support senior manager set reasonable target to drive efficiency. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">People motivation. Manager adidas permanent team and 3PL labor team for safety, efficiency, etc. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Advise DC senior manager on any inbound and return risk and issues. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Responsible for operations of new launch receiving related process enhancement, continuously improve equipment and labors utilization to meet related KPIs to avoid/reduce business impact;</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Support senior manager for set proper operations of A, A-, B, D grading definition to keep inventory healthy with high level and continuously drive consumer satisfaction. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Deep dive C check principle with business team, with benchmark in the market, support senior manger and DC management team align C check standard and better contribute to cost control. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure disciplined execution of team members to comply with HSE standards</li> </ul> Training and Development <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Explain & demonstrate working tasks to new workers or assign experienced workers for on-the-job training</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Train employees and make sure they understand their responsibilities and follows warehouse procedures</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Assist in developing & training associates on warehouse safety procedures</li> </ul> HR Management <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Mange turnover rate of workers, make more stability to avoid negative effects</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Develop mutual back-ups; grow talents with coaching and more exposure</li> </ul> Financial <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Control cost & piece price</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Understand budget by item in tracking the actual spending vs. budget</li> </ul> Key Relationships: <h1 style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;font-weight:normal">Internal</h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">All DC functional team, planning, inventory control, outbound, slotting, equipment, transportation, HR and QC team </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">SCM PO, logistic inbound team, OBF</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">EC business team. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Own retail operations, Assortment planning</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Global operations, CSD supporting team, CC sourcing team BSL_3PL_support, XI_support, </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Marketing</li> </ul> <h1 style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;font-weight:normal">External</h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">LO/Factories, 3PL, software developer vendor</li> </ul> Knowledge, Skills and Abilities: <h1 style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;font-weight:normal">Knowledge / Experience</h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Knowledge of WMS</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Understanding of key interfaces between business systems and WMS</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Capable of interacting with internal and external stakeholders</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Good communication and people skills</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Can communicate in English & Mandarin</li> </ul> Requisite Education and Experience / Minimum Qualifications: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">University degree or above.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif">5+ years of working experience in logistics, with 3+ year at a managerial position, and at least 2 years minimum in a multinational company.</li> </ul>

Manager, Return ECOM DC (Suzhou, JS, CN) @ adidas

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