PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Drive the district profitability by meet or exceeding sales & profit targets; Coach Store Managers to drive commercial success and excel in customer service; Ensure proper execution of established policies, procedures, initiatives, and directives.</li> </ul> KEY RESPONSIBILITIES: Planning <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Plan Stores objectives with Director / Senior Manager Retail Operations FO</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Plan actions plans to reach targeted KPI’s</li> </ul> Management <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Take full ownership of the district and its commercial success</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Plan and prioritize structured store visits to maximize the district’s performance</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Manage delivery of own retail KPI’s (qualitative and quantitative) in the district</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Pro-actively analyse sell-through figures and develop action plans with stores managers to achieve productivity and image targets</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure compliance with established policies, procedures, initiatives and directives</li> </ul> Financial <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Manage and deliver retail financial KPI’s</li> </ul> System and Processes <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Manage retail KPI’s and tracking/reporting systems</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure operational system efficiency and training</li> </ul> People Management <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure compliance to established HR policies and procedures</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Recommend structural or human changes in store in order to achieve sales and brand targets</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Coordinate with store managers on staff recruitment, retention and development.</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Coordinate with HR on relevant HR projects like internal referral, performance review, succession planning, etc.</li> </ul> Training and Development <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Identify and recommend training and development needs</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Coach Store Managers to increase their stores’ sales, productivity and profitability</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Own succession planning for the district</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Ensure quality & efficiency of training</li> </ul> KPI’s: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Store business KPI’s</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Image/consumers satisfaction KPIs.</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Staff turnover and satisfaction KPI’s</li> </ul> KNOWLEDGE, SKILLS AND ABILITIES: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Excellent organizational skills</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Strong management skills</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Excellent interpersonal/communication skills</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Results oriented</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Consumer service oriented</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Team player</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Able to multi-task</li> </ul> REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Minimum of 5 years’ experience in a retail multinational company</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Minimum 2 years’ experience in regional management</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">University Degree or strong retail store management experience</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Strong presentation skills</li> <li style="background-color:white;margin:0.0in 0.0in 0.0in 32.0px;font-size:10.0pt;font-family:'Times New Roman', serif">Be able to communicate in English </li> </ul>

Manager Retail Ops CS East (Shanghai, SH, CN) @ adidas

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