About this role
<div tabindex="0" aria-label="Page 1"> <div><span dir="ltr">Purpose:</span><br><span dir="ltr">Contributes to meeting or exceeding store sales and profit targets by:</span><br><span dir="ltr"></span> <span dir="ltr">Championing individual uniqueness and celebrating the differences and similarities that bring us together.</span><br><span dir="ltr"></span> <span dir="ltr">Passionately inspiring consumer loyalty to the brand.</span><br><span dir="ltr"></span> <span dir="ltr">Contributing to store profitability by ensuring KPIs are met or exceeded.</span><br><span dir="ltr"></span> <span dir="ltr">Utilizing expertise and experience to serve and sell to customers, achieving operational excellence.</span><br><span dir="ltr"></span> <span dir="ltr">Flawlessly executing store operations when responsible for product flow to and from sales floor and/or cashier</span><br><span dir="ltr">procedures.</span><br><span dir="ltr"></span> <span dir="ltr">Leading team members and coaching them on an excellent consumer experience.</span><br><span dir="ltr"></span> <span dir="ltr">Assuming leadership responsibilities in the absence of the Store Manager.</span><br><span dir="ltr"></span> <span dir="ltr">Role modelling a culture of consumer centricity within the store.</span><br><span dir="ltr">In addition to shared leadership responsibilities, you will have an area of priority in one of four Pillars where you will be</span><br><span dir="ltr">responsible for driving and influencing metrics.</span><br><span dir="ltr"></span> <span dir="ltr">Selling and Service: Drive a consumer obsessed culture that makes Every Moment Matter for our customers.</span><br><span dir="ltr"></span> <span dir="ltr">People: Cultivate a people first culture that attracts and retains top talent through individual and team</span><br><span dir="ltr">development</span><br><span dir="ltr"></span> <span dir="ltr">Operations: Support store systems and processes that drive operational excellence</span><br><span dir="ltr"></span> <span dir="ltr">Visual Excellence: Provide a premium presentation by implementing and maintaining Brand Retail Standards.</span><br><span dir="ltr">You play a critical leadership role within your store, leading and developing both direct and indirect reports to</span><br><span dir="ltr">positively impact the team, operations and profitability of the store.</span><br><span dir="ltr">Key Accountabilities:</span><br><span dir="ltr"></span> <span dir="ltr">Allocates resources and organizes processes within assigned area of responsibility (Sales and Service,</span><br><span dir="ltr">Operations, People, or Visuals) to drive efficiency and productivity in a variety of situations.</span><br><span dir="ltr"></span> <span dir="ltr">Ensures the product offer available to customers is maximized in assigned area of responsibility by</span><br><span dir="ltr">coordinating product replenishment from the stockroom to the sales floor.</span><br><span dir="ltr"></span> <span dir="ltr">Oversees the completion of sales transactions to ensure quick and accurate processing while adhering to</span><br><span dir="ltr">cash protection procedures.</span></div> </div> <div tabindex="0" aria-label="Page 2"> <div> </div> <div><span dir="ltr"></span> <span dir="ltr">Minimizes loss by implementing, actively monitoring and tracking all loss prevention activities.</span><br><span dir="ltr"></span> <span dir="ltr">Maintains a safe shopping and working environment by ensuring company policy and procedures are</span><br><span dir="ltr">adhered to within assigned area of responsibility.</span><br><span dir="ltr"></span> <span dir="ltr">Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established</span><br><span dir="ltr">sales targets.</span><br><span dir="ltr"></span> <span dir="ltr">Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary</span><br><span dir="ltr">adjustments to drive productivity and efficiency.</span><br><span dir="ltr"></span> <span dir="ltr">Coaches, motivates, and inspires individuals within area of responsibility to maximize and drive a</span><br><span dir="ltr">performance culture.</span><br><span dir="ltr"></span> <span dir="ltr">Exemplifies knowledge for customer service and boosts sales and Brand experience by using</span><br><span dir="ltr">advanced sales techniques and appropriate elements of the adidas customer service model.</span><br><span dir="ltr"></span> <span dir="ltr">Guides and trains team members on basic core and seasonal product knowledge.</span><br><span dir="ltr"></span> <span dir="ltr">Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.</span><br><span dir="ltr"></span> <span dir="ltr">Understands customer expectations and coaches team to meet or exceed them at all times.</span><br><span dir="ltr"></span> <span dir="ltr">Actively supervises and coordinates team to ensure all customers receive the highest level of service.</span><br><span dir="ltr"></span> <span dir="ltr">Actively collaborates and shares best practices to drive store team performance.</span><br><span dir="ltr"></span> <span dir="ltr">Supports the recruitment, onboarding, training, and development of the store team.</span><br><span dir="ltr">Knowledge, Capabilities and Experience:</span><br><span dir="ltr"></span> <span dir="ltr">Must possess and consistently exhibit the competencies relative to the position.</span><br><span dir="ltr"></span> <span dir="ltr">Excellent Skills in operating personal computers, POS systems, and various software packages</span><br><span dir="ltr">including MS office.</span><br><span dir="ltr"></span> <span dir="ltr">Knowledge</span> <span dir="ltr">and</span> <span dir="ltr">understanding</span> <span dir="ltr">of</span> <span dir="ltr">profit</span> <span dir="ltr">and</span> <span dir="ltr">loss</span> <span dir="ltr">statement</span> <span dir="ltr">and</span> <span dir="ltr">store</span> <span dir="ltr">KPIs</span> <span dir="ltr">to</span> <span dir="ltr">make</span><br><span dir="ltr">commercial decisions based on sound financial judgment.</span><br><span dir="ltr"></span> <span dir="ltr">Ability to learn and adapt quickly in a fast-paced environment.</span><br><span dir="ltr"></span> <span dir="ltr">Strong interpersonal and communication skills including the ability to lead discussions in diverse</span><br><span dir="ltr">groups of varying size.</span><br><span dir="ltr"></span> <span dir="ltr">Ability to operate independently and with discretion and work effectively under pressure.</span><br><span dir="ltr"></span> <span dir="ltr">Demonstrates an inspirational attitude that contributes to a positive team environment.</span><br><span dir="ltr"></span> <span dir="ltr">Ability to build and maintain effective working relationships with team members along with willingness</span><br><span dir="ltr">to set and maintain high standards of performance.</span><br><span dir="ltr"></span> <span dir="ltr">Well-developed ability to speak, read, comprehend, and write English</span><br><span dir="ltr"></span> <span dir="ltr">Ability to maintain reliable and consistent attendance and punctuality.</span><br><span dir="ltr"></span> <span dir="ltr">Ability and willingness to travel by car and air domestically.</span><br><span dir="ltr"></span> <span dir="ltr">While performing the duties of this job, the employee is occasionally exposed to outside weather</span><br><span dir="ltr">conditions. The noise level in the work environment is usually moderate</span><span dir="ltr">.</span><br><span dir="ltr">Physical Requirements:</span><br><span dir="ltr"></span> <span dir="ltr">While performing the duties of this job, the employee is regularly required to talk or hear.</span> <span dir="ltr">The</span><br><span dir="ltr">employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with</span><br><span dir="ltr">hands and arms.</span> <span dir="ltr">The employee is occasionally required to sit; climb or balance; and stoop, kneel,</span><br><span dir="ltr">crouch, crawl, and operate a Brannock device.</span><br><span dir="ltr"></span> <span dir="ltr">The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up</span><br><span dir="ltr">to 50 pounds.</span><br><span dir="ltr"></span> <span dir="ltr">Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and</span><br><span dir="ltr">lift/carry up to 35 lbs.</span><br><span dir="ltr"></span> <span dir="ltr">While performing the duties of this job, the employee is occasionally exposed to outside weather</span><br><span dir="ltr">conditions. The noise level in the work environment is usually moderate.</span></div> </div> <div tabindex="0" aria-label="Page 3"> <div> </div> <div><span dir="ltr">Qualifications:</span><br><span dir="ltr"></span> <span dir="ltr">Must be 18 years or older.</span><br><span dir="ltr"></span> <span dir="ltr">4- year college degree or equivalent work experience preferred</span><br><span dir="ltr"></span> <span dir="ltr">Minimum 18 months retail environment experience.</span><br><span dir="ltr"></span> <span dir="ltr">Minimum 12 months people management experience.</span><br><span dir="ltr"></span> <span dir="ltr">Advanced selling experience and comprehensive product, retail and industry understanding</span><br><span dir="ltr"></span> <span dir="ltr">Ability to effectively communicate with customers and store personnel.</span><br><span dir="ltr"></span> <span dir="ltr">Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and</span><br><span dir="ltr">weekend shifts.</span></div> </div> <p> </p>