About this role
<p><strong>Location:</strong> IN - Bangalore 24/7 | <strong>Job-ID: </strong>218805 | <strong>Contract type: </strong>Standard |<strong> Business Unit:</strong> IT Consulting</p> <p> </p><p style="margin-bottom:12.0pt;margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'">Life on the team</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans'">Computacenter’s GIS business unit is seeking an experienced Test Manager to </span><span style="font-size:10.0pt;font-family:'Albert Sans'">lead testing activities across ServiceNow-based solutions and integrated enterprise systems. In this role, you will own the test management approach end to end, ensuring high-quality deliveries through effective leadership, strong testing expertise, and close collaboration with technical and business stakeholders.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'">What you'll do</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'"> </span><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Take ownership of <strong>test management activities</strong>, including test strategy, planning, execution, coordination, and reporting across projects.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Lead and coordinate <strong>manual and automated testing activities</strong>, ensuring appropriate test coverage and quality standards.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Oversee and support <strong>ServiceNow testing</strong>, including platform configurations, customizations, and integrations.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Apply <strong>ATF (Automated Test Framework)</strong> knowledge to drive automation initiatives and improve test efficiency.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Collaborate closely with developers, architects, and product teams to understand technical solutions, integrations, and dependencies.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Ensure effective testing of <strong>integrations</strong>, including <strong>SAP and other enterprise systems</strong>, validating end-to-end processes.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Act as the main point of contact for test-related topics, providing leadership, guidance, and prioritization for test teams.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Drive continuous improvement initiatives for testing processes, tools, and quality metrics.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Ensure transparent defect management, risk assessment, and status reporting to stakeholders.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Maintain comprehensive test documentation and ensure compliance with internal quality standards and best practices.</span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans'"> </span></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Albert Sans';color:black">What you'll need</span></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Albert Sans';color:black"> </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Strong background in <strong>test management</strong>, with several years of experience in Test Manager or Test Lead roles.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Solid <strong>testing background</strong>, including hands-on experience with <strong>manual testing</strong> methodologies and best practices.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Proven <strong>ServiceNow background</strong>, including testing of configurations, workflows, and custom developments.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Knowledge of <strong>ServiceNow ATF (Automated Test Framework)</strong> and experience supporting or implementing test automation.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Awareness and experience with <strong>SAP integrations</strong> and enterprise system testing.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Leadership skills</span></strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">, with experience guiding test teams and coordinating across multiple stakeholders.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Basic to intermediate <strong>JavaScript knowledge</strong>, especially in the context of ServiceNow or test automation.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Fluency in <strong>English</strong>, both written and spoken.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">ServiceNow Certified System Administrator (CSA)</span></strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'"> – good to have.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">ServiceNow Certified Application Developer (CAD)</span></strong><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'"> – nice to have.</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Albert Sans'">Strong analytical thinking, structured working style, and a proactive, quality-oriented mindset.</span></li> </ul><p> </p> <p><strong>About us</strong></p> <p>Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.</p> <p> </p> <p>We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.</p> <p> </p> <p>Interested in joining a company with a strong sense of community?</p> <p> </p> <p>We’re growing. We’re hiring. We encourage. We empower. We support.<br>#winningtogether #peoplematter</p>