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Ready Mix Dispatcher (Meridian, ID, US, 83642) @ CRH Jobs

Meridian, Idaho, USOnsiteFull-time
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About this role

<p><span style="font-size:12.0px;font-family:'andale mono', monospace"><span style="background-color:#ffffff"><span style="color:#000000"><img src="https://rmkcdn.successfactors.com/c53088e5/2996e9e2-081f-4f1f-8848-5.png"></span><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></span></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Job ID: 526534</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Idaho Materials &amp; Construction, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength. </span></p> <p> </p><p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><strong>Position Overview</strong></span></p> <p> </p> <div> <p><span style="color:black"><span style="font-size:10.0pt">The Ready-Mix Dispatcher is responsible for coordinating and scheduling ready-mix concrete deliveries to customer job sites while maximizing fleet utilization, maintaining customer service standards, and supporting safe and efficient operations. This position serves as a critical communication link between customers, drivers, plant personnel, sales representatives, and operations management to ensure timely and accurate delivery of concrete products. Also </span><span style="font-size:10.0pt">monitors production schedules, delivery routes, and fleet availability while responding to changing job site conditions, customer requests, and operational needs. Success in this role requires strong organizational skills, attention to detail, effective communication, and the ability to perform in a fast-paced environment.</span></span></p> </div> <h3> </h3> <h3><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Key Responsibilities (Essential Duties and Functions)</span></h3> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Control the number of drivers needed throughout the day and make any necessary adjustments that will maintain the goals set by the company.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Have a pleasant and accommodating voice over the phone and always demonstrate a positive attitude.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Develop a positive rapport with Drivers and company supervisors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Demonstrate familiarity with delivery areas and must be able to assist drivers in finding jobsites.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Must be able to determine travel time to jobs and best plant location to service jobs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;color:black"><strong><span style="font-family:arial, helvetica, sans-serif">Qualifications </span></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><u>Education/Experience</u></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">High school diploma or General Education Degree GED is preferred. </span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><u>Work Requirements</u></span></p> <div> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Prior related experience dispatching, logistics, transportation, customer service, or related experience preferred.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"> <div><span style="font-size:10.0pt;color:black">Experience in ready-mix concrete, construction materials, trucking, or construction industries is highly desirable.</span></div> </li> </ul> </div> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><u>Knowledge/Skill Requirements</u></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software (Command Alkon); Internet software; Order processing systems; Spreadsheet software and Word Processing software.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Customer service skills are essential.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Ability to read and comprehend instructions, correspondence, and memos. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Ability to write clearly and effectively.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Ability to work well with others in a group or one on one setting. </span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><u>Key Competencies</u></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Teamwork - Contributes to building a positive team spirit. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Judgment - Exhibits sound and accurate judgment. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Planning/Organizing - Uses time efficiently. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Attendance/Punctuality - Is consistently at work and on time. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Initiative - Asks for and offers help when needed. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Innovation - Generates suggestions for improving work. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance. </span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;color:black"><strong><span style="font-family:arial, helvetica, sans-serif">Physical Requirements</span></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;background-color:white;color:black">While performing the duties of this job, the employee is <em>regularly</em> required to sit, talk, or hear. The employee is <em>frequently</em> required to sit, climb, and use hands to finger, handle, or feel. The employee is <em>frequently</em> required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must <em>occasionally</em> lift and/or move from 10 to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception</span></p> <p> </p> <p><span style="font-size:10.0pt;color:black"><strong><span style="font-family:arial, helvetica, sans-serif;background-color:white">Work Environment</span></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;background-color:white;color:black"><span style="font-family:arial, helvetica, sans-serif">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span><span style="font-family:arial, helvetica, sans-serif">The noise level in the work environment is usually quiet to moderate.</span></span></p> <p> </p> <p class="MsoBodyText"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:black"><em style="font-style:italic">The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></span></p> <p class="MsoBodyText"> </p><p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><u>What CRH Offers You</u></strong></span></p> <p> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Highly competitive base pay</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Comprehensive medical, dental and disability benefits programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Group retirement savings program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Health and wellness programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">An inclusive culture that values opportunity for growth, development, and internal promotion </span></li> </ul> <p style="margin:0.0in 0.0in 0.0pt 0.0in"> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><u>About CRH</u></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! </span></p> <p align="center"> </p> <p align="center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Idaho Materials &amp; Construction, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.</span></p> <p align="center"> </p> <p align="center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">EOE/Vet/Disability</span></p> <p style="text-align:center"> </p> <div> <p style="text-align:center"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"> CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</span></p> </div> <p style="text-align:center"> </p> <p style="text-align:center"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.</span></p>

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