About this role
<p style="text-align:center"><span style="font-size:12.0pt"><em>At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. </em></span></p> <p style="text-align:center"><span style="font-size:12.0pt"><em>And we need people like you to make it happen.</em></span></p> <p style="text-align:center"><span style="font-size:12.0pt"><strong><em>We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.</em></strong></span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p>The Resource Planner is a key enabler of service excellence, responsible for securing the right resources at the right time, in the right location, and with the appropriate competencies to meet customer and business requirements. The role ensures accurate and predictable planning of field activities, internal competence development, and mandatory solution deployments.</p> <p> </p> <p>Leveraging planning expertise, knowledge of demand patterns, workforce capabilities, and planning systems, the Resource Planner works closely with Service Account Representatives (SARs), Project Managers, Service Delivery Managers (SDMs), Technical Delivery Experts (TDEs), CSO support teams, and Upgrade Managers to ensure reliable execution, minimize last-minute changes, optimize resource utilization, and enhance customer satisfaction, operational performance, and safety</p> <p> <br>This is a permanent position located in <strong>Brussels</strong> or <strong>Utrecht.</strong></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What you will do</b></H2> </div><div><p>Operational Resource Planning & Scheduling</p> <ul> <li>Utilize FSM and approved planning tools to schedule all field activities, including service interventions, projects, training, and mandatory solution deployments.</li> <li>Ensure optimal assignment of engineers based on skills, certification levels, availability, customer requirements, and business priorities.</li> <li>Support markets in balancing short- and mid-term demand against available capacity and coordinate capacity adjustment actions through regional resources, cross-market collaboration, or outsourcing channels where applicable.</li> <li>Ensure all required documentation and planning prerequisites are completed before field execution.</li> </ul> <p> </p> <p>Demand and Capacity Analysis</p> <ul> <li>Analyze workforce capacity, skills availability, utilization trends, and future demands.</li> <li>Identify capacity gaps, bottlenecks, and resource constraints and recommend mitigation plans.</li> <li>Provide visibility to leadership regarding resource risks, shortages, and escalation opportunities.</li> </ul> <p> </p> <p>Subject Matter Expert in Resource Planning</p> <ul> <li>Own and understand planning processes and tools and use them during daily activities and interaction with stakeholders.</li> </ul> <p> </p> <p>Competence Development Planning</p> <ul> <li>Plan internal training demands following competence development competence development plans prepared by SDMs and TDEs, ensuring engineers have competences required for future market needs.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>We believe you have</b></H2> </div><div><ul> <li> <p><strong>Required</strong></p> <ul> <li>Minimum 3–5 years of experience as an mechanical/electrical/automation engineer in food industry</li> <li>Bachelor’s degree in business, Engineering, Operations Management, or a related field, or equivalent experience.</li> <li>Strong understanding of service operations, workforce planning, and capacity management.</li> <li>Experience working with planning and scheduling systems (FSM, SAP, or equivalent).</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Ability to manage multiple priorities in a dynamic operational environment.</li> <li>Fluent English.</li> </ul> <p> </p> <p><strong>Preferred</strong></p> <ul> <li>Experience within field service organizations.</li> <li>Knowledge of Tetra Pak equipment, service products, and customer operations.</li> <li>Experience working with outsourcing models and cross-regional resource planning.</li> <li>Familiarity with continuous improvement methodologies and automation initiatives.</li> </ul> </li> </ul></div></div></div><p><span style="font-size:16.0px"><strong>We Offer You</strong></span></p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt">A variety of exciting challenges with ample opportunities for development and training in a truly global landscape</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">A culture that pioneers a spirit of innovation where our industry experts drive visible results</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">An equal opportunity employment experience that values diversity and inclusion</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Market competitive compensation and benefits with flexible working arrangements</span></li> </ul> <p> </p> <p><span style="font-size:16.0px"><strong>Apply Now</strong></span></p> <p><span style="font-size:12.0pt">If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at <a href="https://jobs.tetrapak.com/" target="_blank" rel="noopener">https://jobs.tetrapak.com/</a>. </span></p> <p><span style="font-size:12.0pt">This job posting expires on<strong> 01.08.2026.</strong></span></p> <p><span style="font-size:12.0pt">If you have any questions about your application, please contact <strong>Ilona Szőke</strong>.</span></p> <p> </p> <p><span style="font-size:14.0px"><em>Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.</em></span></p> <p> </p>