About this role
<h2><span style="font-size:12.0pt"><span><span style="font-family:'Times New Roman', serif"><strong style="font-weight:bold"><span style="font-family:'Arial', sans-serif"><span style="color:black">Company Information</span></span></strong></span></span></span></h2> <p style="margin-bottom:11.0px"><span style="font-size:12.0pt"><span><span style="font-family:'Times New Roman', serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.<br> </span></span></span></span></span><br><span style="font-size:12.0pt"> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:12.0pt"><span><span style="font-family:'Times New Roman', serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!</span></span></span></span></span></p> <p style="text-align:start"><span style="font-size:12.0pt"><span><span><span><span><span><span><span><span style="font-family:'Times New Roman', serif"> </span></span></span></span></span></span></span></span></span></p> <h2 style="text-align:start"><span style="font-size:12.0pt"><span><span><span><span><span><span><span><span style="font-family:'Times New Roman', serif"><strong style="font-weight:bold"><span><span><span><span><span style="font-family:'Arial', sans-serif"><span style="color:black"><span><span><span><span><span><span><span><span><span><span>Division Information</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></span></h2> <p><span style="font-size:12.0pt"><span><span style="font-family:'Times New Roman', serif"><span style="font-family:'Arial', sans-serif"><span style="color:#1d2d3e">PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 15 countries including a portfolio of more than 150,000 trucks and trailers and total assets in excess of $9 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 25,000 vehicles.</span></span></span></span></span></p> <p> </p> <p style="margin-bottom:16.0px"> </p> <h2><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-family:'Arial', sans-serif"><span style="color:black">Job Functions / Responsibilities</span></span></strong></span></span></span></h2> <ul> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Collects past due accounts (5+ days) within established objectives.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Participates in a daily auto-dialer to collect accounts (5-15 days past due).</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Communicates with dealers to discuss delinquent accounts.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Handles rewrites/extensions/transfers of interest for customers if appropriate.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Assists in preparing legal paperwork should further actions need to be taken (i.e. repossessions).</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Prepares necessary reports that focuses on the health of the business.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Account maintenance and research.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Assists with customer service tasks.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">Special projects as assigned.</span></span></span></li> <li style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif;font-size:12.0pt"><span><span style="color:black">8-5PM Shift</span></span></span></li> </ul> <p style="margin-bottom:16.0px"> </p> <p style="margin-bottom:16.0px"><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><strong> </strong></span></span></span></p> <h2><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-family:'Arial', sans-serif"><span style="color:black">Qualifications & Skills</span></span></strong> </span></span></span></h2> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Two years solid customer service and/or accounts receivable experience, front to back end, preferably in finance industry.</span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Strong people skills, good verbal and written communication skills. Bilingual in Spanish or Punjabi preferred (written and spoken).</span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Strong decision making, problem solving, negotiation skills.</span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Ability to maintain a professional attitude and demeanor when dealing with challenging customers.</span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Must possess ability to prioritize multiple tasks. Strong organizational skills.</span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Proficient in Excel, Word and other MS Office tools</span></span></span></span></span></span></li> </ul> <p style="margin-bottom:16.0px"> </p> <p style="margin-bottom:16.0px"> </p> <h2><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-family:'Arial', sans-serif"><span style="color:black"> Education</span></span></strong> </span></span></span></h2> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">High School Diploma required. College degree preferred. </span></span></span></span></span></span></li> </ul> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"> </p> <h2><span style="font-size:12.0pt"><span><span style="font-family:'Times New Roman', serif"><strong><span style="font-family:'Arial', sans-serif"><span style="color:black">Benefits</span></span></strong></span></span></span></h2> <p><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">As a U.S. PACCAR employee, you have a full range of benefit options including:</span></span></span></span></span></p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">401k with up to a 5% company match</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Fully funded pension plan that provides monthly benefits after retirement</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Tuition reimbursement for continued education</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Medical, dental, and vision plans for you and your family</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Flexible spending accounts (FSA) and health savings account (HSA)</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Paid short-and long-term disability programs</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">Life and accidental death and dismemberment insurance</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">EAP services including wellness plans, estate planning, financial counseling and more</span></span></span></span></span></span></span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt"><span><span style="color:#1d2d3e"><span><span style="font-family:Calibri, sans-serif"><span style="font-family:'Arial', sans-serif"><span style="color:black">This position is also eligible for a holiday gift.</span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:16.0px"> </p> <p> </p> <h2><span style="font-size:12.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-family:'Arial', sans-serif"><span style="color:black">Additional Job Board Information </span></span></strong></span></span></span></h2> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">PACCAR is an E-Verify and Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. Additionally, this role is eligible for the full range of benefit options listed above.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">#LI-LW1</span></p> <p style="margin-bottom:11.0px"> </p>