About this role
<p style="margin-bottom:11.0px"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Employee Benefits</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons <br>• MORE employee discounts on lodging, food, gear, and mountain shuttles<br>• 401(k) Retirement Plan <br>• Employee Assistance Program<br>• Excellent training and professional development<br>• Referral Program</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To Learn More, please review the <a href="https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US" target="_blank" rel="noopener">Benefits Eligibility Summary</a></span></p> <p> </p><div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Job Summary:</span><span> </span></span></strong></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Responsible for creating a welcoming first impression to guests by providing timely delivery and retrieval of members' ski and snowboard equipment. Provide immediate and courteous member service. Communicate with various departments to notify internal staff of member arrival and/or needs. Responsible for organizing and maintaining the valet are and equipment racks. Demonstrate positive attitude in stressful situations.</span><span> </span></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Job Specifications:</span><span> </span></span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Starting Wage: </span><span>$22.00/hr - $26.88/hr </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Employment Type: </span><span>Winter Seasonal 2026/2027 </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Shift Type: </span><span>Full Time and Part Time </span><span>hours available</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Minimum Age: </span><span>At least 18 years of age </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Housing Availability: </span><span>Yes</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Job Responsibilities:</span><span> </span></span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Greet guests by name and appropriately engage in conversation</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Work outdoors in adverse winter conditions</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Valet all ski/snowboard equipment with applicable labels, then put into inventory, and store in an organized fashion</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Receive, track, and transport members’ equipment at the start of each member’s stay, at the end of each day, or when members are done skiing/snowboarding</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Locate ski/snowboard equipment and set out on appropriate racks, per each member’s expectations, so that equipment is easily, efficiently, and seamlessly accessed at the start of each member’s day on the mountain</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Keep valet area organized and clean at all times</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Assist guests by answering questions promptly and courteously and following through on special requests</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Place boots on dryers at the end of each day, then neatly store boots in members’ lockers the following morning</span><span> </span></span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Coordinate equipment drop off and return with delivery companies</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Return all rental equipment in a timely fashion</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Document all ski tuning instructions, coordinate, and transport equipment to and from the ski shop</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Assist in maintaining required inventory for consumable products (hand warmers, paper products, beverage items, etc.) -- communicate to Lead or Manager when inventories are low and in need of restocking</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Assist with phone calls and provides accurate information regarding amenities, services, and prices</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Cover public valet and (inside) front desk when needed</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Other duties as assigned</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span> </span><span> </span></span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Job Requirements:</span><span> </span></span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>1+ years of experience</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>High School diploma or equivalent - required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Some college experience - preferred</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Prior guest service experience - required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Valid, active driver's license; can pass MRV check – required, if fulfilling a driving role</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Microsoft Office (Word, Excel, PowerPoint) – preferred</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>English – required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Ability to work outside in adverse winter conditions - required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Ability to lift and transport 50 pounds - required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Must be able to work the whole season, to include scheduled weekends and holidays - required</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Adherence to Presentation Policy - required</span><span> </span></span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Demonstrates attention to detail – required</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> </div> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515912</em><br><em>Reference Date: 07/14/2026 <br><em>Job Code Function: Guest Services</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>