About this role
<p style="margin-bottom:11.0px"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Employee Benefits</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons <br>• MORE employee discounts on lodging, food, gear, and mountain shuttles<br>• 401(k) Retirement Plan <br>• Employee Assistance Program<br>• Excellent training and professional development<br>• Referral Program</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To Learn More, please review the <a href="https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US" target="_blank" rel="noopener">Benefits Eligibility Summary</a></span></p> <p> </p><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Job Summary:</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Job Specifications:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Starting Wage: $20/hr</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Employment Type: Winter Seasonal 2026/2027</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Shift Type: Part Time hours available</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Minimum Age: At least 16 years of age</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Housing Availability: No</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Job Responsibilities:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Communicate with guests via phone and email</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Accurately and efficiently explain and process all resort products and services</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Complete daily end of Shift pos/register audits</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Be a part of a fun, professional, caring work environment</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to work in a fast-paced environment while delivering exceptional experiences</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Other duties as assigned</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Job Requirements:</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to stand or sit for extended periods of time</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Able to work outside in a winter environment</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Comfortable working indoors for extended period</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">High School Diploma</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to lift 25lbs</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Must be able to communicate fluently in English</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to work weekends and holidays</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ability to maintain a professional presence in the workplace and adhere to our appearance standards</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:</span></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Mountain Activities</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Retail Rental operations</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Food and Beverage Support</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Ticket sales or scanning</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Lift Operations</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Base Area Operations</span></li> </ul><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515509</em><br><em>Reference Date: 07/14/2026 <br><em>Job Code Function: Product Sales & Services</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>