About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">RSP Options (after 12 months or 2000 cumulative hours of service)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p><h1 style="margin:0.05pt 0.0in 0.0in 5.1pt;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Summary:</span></h1> <p style="margin:1.3pt 2.6pt 1.0E-4pt 5.1pt;text-indent:-0.1pt;line-height:110%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="line-height:110%">The Manager of</span><span style="line-height:110%"> </span><span style="line-height:110%">Lift</span><span style="line-height:110%"> </span><span style="line-height:110%">Experience</span><span style="line-height:110%"> </span><span style="line-height:110%">is</span><span style="line-height:110%"> </span><span style="line-height:110%">responsible</span></span><span style="font-size:11.0pt;line-height:110%;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> for the year-round supervision and operation of resort lifts, ticket/pass verification and all Lift Experience department employees. This role is a member of the mountain operations team with additional resort related oversight dutie</span>s.</span></p> <p style="margin:1.3pt 2.6pt 1.0E-4pt 5.1pt;text-indent:-0.1pt;line-height:110%;font-size:9.5pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Specifications: </span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Starting Wage: $70,304.00 - $73,285.00 +Annual bonus </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employment Type: Year Round </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Shift Type: Full Time hours available </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum Age: At least 18 years of age </span></li> </ul> <ul> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Housing Availability: No </span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> </p> <p style="font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Responsibilities:</span></strong></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Oversight of daily lift operation, ticket/pass verification for year-round operations</span></li> <li style="line-height:110%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Effective communication with all internal and external partners, including supervisory staff, employees, management, and regulatory agencies.</span></li> <li style="line-height:10.9pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Build, modify, and implement budgets for Lift Experience departments.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead select summer construction projects, including meeting budget targets and project deadlines.</span></li> <li style="line-height:110%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role works closely with lift maintenance, product sales and services, and other mountain and resort departments. Developing and maintaining strong working relationships with these and other resort departments is critical.</span></li> <li style="text-align:justify;line-height:110%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure appropriate department staff are trained to and understand federal, state, and local regulations as they pertain to lift operations and scanning. Department leadership should develop and maintain professional relationships with all regulatory agencies (USFS, OSHA, ANSI etc) and manage applicable permitting processes.</span></li> <li style="text-align:justify;line-height:111%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Safety conscious and responsible to company safety guidelines and procedures —able to set an example and hold others to those standards.</span></li> <li style="text-align:justify;line-height:10.7pt;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participate in Vail Resorts best practice groups and implement initiatives from these groups.</span></li> <li style="line-height:110%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Implement department training programs and ensure proper documentation for all staff. Ensure all supervisory staff understand and properly incorporate appropriate performance management standards within<strong> </strong>the department.</span></li> <li style="line-height:110%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Set, train and ensure high service standards within<strong> </strong>the department and resort. Motivate and encourage employees to deliver excellence in guest experience. Identify and develop talent, building future leaders for the department, resort and company.</span></li> </ul> <h1 style="margin:4.15pt 0.0in 0.0in 5.1pt;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Qualifications:</span></h1> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have a valid Driver's License and clean DMV record</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of basic computer operations software such as Microsoft Office, Smartsheets, etc.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum 5 years previous supervisory experience</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent guest service skills</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum S Years in the ski resort operations industry</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to speak, read, write and communicate fluently in English</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to ski/ride at advanced level and in variable conditions</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Previous leadership experience with responsibility for employee safety, guest experience, and financial accountability</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor's Degree or equivalent military experience (preferred)</span></li> </ul> <p style="margin:1.3pt 2.6pt 1.0E-4pt 5.1pt;text-indent:-0.1pt;line-height:110%;font-size:9.5pt;font-family:Arial, sans-serif"> </p><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p align="center"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif"><em>Requisition ID 515900<br> Reference Date: 07/15/2026<br> Job Code Function: Lift Experience</em></span></span> </p>