About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">RSP Options (after 12 months or 2000 cumulative hours of service)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </p><div aria-label="Page 1"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page5R_mcid0"><strong><span dir="ltr">Job Summary:</span></strong><br><span dir="ltr">At Vail Resorts, our mission is to create an Experience of a Lifetime for our employees </span><span dir="ltr">so they can, in turn, create an Experience of a Lifetime for our guests.</span></span><span id="page5R_mcid1"><span dir="ltr">The Ski Patrol Manager is responsible for leader all Ski Patrol operations across the </span><span dir="ltr">Seven Springs Resort Complex, including Seven Springs, Hidden Valley (PA), and </span><span dir="ltr">Laurel Mountain. This role provides strategic operational leadership for guest and </span><span dir="ltr">employee safety, emergency medical response, incident management, risk mitigation, </span><span dir="ltr">training, staffing, compliance, and patrol culture.</span></span></span></div> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page5R_mcid2"><span dir="ltr">The Ski Patrol Manager leads patrol teams to ensure safe, professional, and guest-</span><span dir="ltr">focused operations while fostering a culture of accountability, continuous improvement,</span><span dir="ltr">and leadership development. This position works closely with Mountain Operations </span><span dir="ltr">leaders, resort operations teams, risk management, Environmental Health & Safety, and </span><span dir="ltr">external emergency response agencies to maintain the highest standards of safety and</span><span dir="ltr">operational excellence.</span></span><span id="page5R_mcid3"><br><span dir="ltr">Success in this role is measured through strong safety performance, employee </span><span dir="ltr">engagement, regulatory compliance, operational readiness, leadership development,</span><span dir="ltr">and exceptional guest service.</span></span><span id="page5R_mcid4"></span><span id="page5R_mcid5"><br></span></span></div> <div> </div> <div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Specifications:</span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Starting Wage: </span>$62,000.00 - $75,000.00 + Annual bonus<span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Employment Type: </span><span>Year Round </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Shift Type: </span><span>Full Time </span><span>hours available</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Minimum Age: </span><span>At least 18 years of age </span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span>Housing Availability: </span><span>No </span><span> </span></span></p> </li> </ul> </div> </div> <div> </div> <div><strong><span id="page5R_mcid15" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Job Responsibilities:</span></span></strong></div> <ul> <li><span id="page5R_mcid17" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Lead Ski Patrol operations across Seven Springs, Hidden Valley (PA), and </span><span dir="ltr">Laurel Mountain, ensuring safe, efficient, and guest focused operations.</span></span></li> <li><span id="page5R_mcid19" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Recruit, hire, train, develop, and evaluate patrol leadership and front line team </span><span dir="ltr">members while fostering a culture of safety, accountability, professionalism, and </span><span dir="ltr">teamwork.</span></span></li> <li><span id="page5R_mcid21" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Oversee staffing plans, daily operations, emergency medical response, lift </span><span dir="ltr">evacuation readiness, incident management, and overall operational </span><span dir="ltr">preparedness.</span></span></li> <li><span id="page24R_mcid1" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Ensure compliance with company policies, National Ski Patrol standards, </span><span dir="ltr">applicable regulations, medical protocols, and risk management practices.</span></span></li> <li><span id="page24R_mcid3" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Lead patrol training, certification tracking, leadership development, and </span><span dir="ltr">emergency preparedness programs to maintain a highly skilled and operationally </span><span dir="ltr">ready workforce.</span></span></li> <li><span id="page24R_mcid5" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Partner with Mountain Operations Leadership to coordinate safe and effective </span><span dir="ltr">resort operations, support special events, and drive cross resort collaboration.</span></span></li> <li><span id="page24R_mcid7" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Monitor safety performance, investigate incidents, identify trends, and implement </span><span dir="ltr">continuous improvement initiatives that are aligned with the patrol center of </span><span dir="ltr">excellence to enhance guest and employee safety.</span></span></li> <li><span id="page24R_mcid9" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Develop and manage departmental operation and capital budgets, equipment </span><span dir="ltr">inventories, vehicle and rescue assets, and other patrol resources.</span></span></li> <li><span id="page24R_mcid11" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Build and maintain effective relationships with local emergency responders,</span><span dir="ltr">healthcare providers, law enforcement agencies, and other external partners.</span></span></li> <li><span id="page24R_mcid13" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Serve as a member of the Mountain Operations Leadership team, contributing to </span><span dir="ltr">strategic planning, organizational initiatives, and operational excellence across </span><span dir="ltr">the resort complex.</span></span></li> <li><span id="page24R_mcid15" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Work in line with the Patrol Center of Excellence to support and align with </span><span dir="ltr">enterprise standards and practices.</span></span></li> <li><span id="page24R_mcid17" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Perform other duties as assigned.</span></span></li> </ul> </div> <div aria-label="Page 2"> <div> </div> <div><strong><span id="page24R_mcid19" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Job Requirements:</span></span></strong></div> <ul> <li><span id="page24R_mcid21" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">8+ years of Patrol experience.</span></span></li> <li><span id="page24R_mcid23" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">3-4 years of Patrol supervisory experience.</span></span></li> <li><span id="page24R_mcid25" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Current OEC, EMT, AEMT, Paramedic, or equivalent emergency medical </span><span dir="ltr">certification.</span></span></li> <li><span id="page24R_mcid27" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Advanced to Expert skiing ability.</span></span></li> <li><span id="page24R_mcid29" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Strong knowledge of ski area operations and mountain safety practices.</span></span></li> <li><span id="page24R_mcid31" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Strong communication, organizational, and decision making skills.</span></span></li> <li><span id="page24R_mcid33" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Previous department level budget oversight.</span></span></li> <li><span id="page24R_mcid35" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Valid Driver’s License.</span></span></li> <li><span id="page24R_mcid37" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Microsoft Office and Teams proficiency.</span></span></li> <li><span id="page24R_mcid39" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Must be able to speak, read, and write fluently in English.</span></span></li> <li><span id="page24R_mcid41" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">High School diploma or equivalent</span></span></li> </ul> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span id="page24R_mcid42"></span><strong><span id="page24R_mcid42"><span dir="ltr">Preferred:</span></span></strong></span></div> </div> <div aria-label="Page 3"> <div> <div aria-label="Page 2"> <ul> <li><span id="page27R_mcid1" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">EMT or higher medical certification</span></span></li> <li><span id="page27R_mcid3" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">National Ski Patrol senior, alpine, or equivalent certification.</span></span></li> <li><span id="page27R_mcid5" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Experience managing multiple locations or large operational teams.</span></span></li> <li><span id="page27R_mcid7" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Experience managing budgets and labor resources.</span></span></li> <li><span id="page27R_mcid9" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Experience with emergency management planning and incident command.</span></span></li> <li><span id="page27R_mcid11" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Snowmobile, Tracked UTV experience.</span></span></li> <li><span id="page27R_mcid13" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Associate or bachelor's degree in emergency management, risk management, </span><span dir="ltr">public safety, business, recreation management or related fields.</span></span></li> <li><span id="page27R_mcid15" style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span dir="ltr">Previous VR Software experience, Gensuite, Coupa, Workday, etc</span></span></li> </ul> </div> </div> </div><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p align="center"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif"><em>Requisition ID 515227<br>Reference Date: 07/02/2026<br>Job Code Function: Ski Patrol</em></span></span> </p>