About this role
<p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create Your Experience of a Lifetime!</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).</span><br> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Benefits</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MORE employee discounts on lodging, food, gear, and mountain shuttles</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) Retirement Plan </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent training and professional development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Referral Program </span><br> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full Time roles are eligible for the above, plus:</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Free ski passes for dependents</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Critical Illness and Accident plans</span></li> </ul> <p> </p><p><span style="font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif"><strong>Job Summary: <br></strong></span><span style="font-family:arial, helvetica, sans-serif">Keystone Mountain Operations is looking for an experienced and enthusiastic leader to join our highly successful Lift Experience Team. We’re looking for someone who can inspire the team to perform at their best while managing a safe, engaging, and adaptable work environment. The Lift Experience Assistant Manager is a dynamic position that requires strong organizational, technical, training and people skills. The ideal candidate will be able to make timely, informed decisions in a fast paced, constantly evolving environment. This position works closely with the Lift Experience Senior Manager, Manager and Assistant Managers, as well as 6-8 Lift Experience Supervisors and their teams, to ensure consistently high standard of service year-round for both external guests and internal employees. Key responsibilities include daily oversight of the Lift Experience Team, ensuring appearance, performance, safety and guest service standards are maintained to the highest level expected. A positive attitude and professional demeanor are essential to help cultivate a supportive and motived work environment. A successful candidate will demonstrate excellent communication skills, and the ability to collaborate effectively with team members across departments and at all levels of management.<br><br></span></span></p> <div> <p><span style="font-size:10.0pt"><strong>Job Specifications: </strong></span></p> </div> <div> <ul> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Starting Wage: $57,784.00 - $65,433.00 </span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Employment Type: Year Round </span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Shift Type: Full Time hours available </span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Minimum Age: At least 18 years of age </span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Housing Availability: Yes </span></li> </ul> </div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Responsibilities: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Lead and develop Lift Experience Supervisors, ensuring consistent performance and accountability.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Provide Supervisors and frontline staff with the resources, training, and support needed for success.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Partner with Management and Resort Leadership on seasonal ramp-up/ramp-down efforts and operating plans.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Develop and maintain department policies and procedures related to safety, performance, appearance, and guest service.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Ensure compliance with all applicable regulatory requirements, including CPTSB, OSHA, ANSI, and USFS.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Communicate departmental, mountain, and company information accurately and effectively.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Identify, mentor, and develop employees with leadership potential.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Maintain accountability to department and resort standards through coaching, recognition, and corrective action.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Support recruiting, hiring, onboarding, training, and retention efforts year-round.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Partner on workforce planning and staffing strategies across winter and summer operations.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Coordinate and support department training and leadership development initiatives.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Monitor labor and operating expenses to ensure alignment with business needs and budget targets.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Assist in preparing and managing winter and summer operational budgets.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Analyze operational, staffing, and labor trends to support effective decision-making.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Support annual department goals, operational planning, and continuous improvement efforts.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Build strong partnerships across departments to support seamless mountain operations and guest experiences.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;text-align:left">Other duties as assigned. </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Requirements:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">High School Education</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">3+ years lift operations experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficient in Microsoft Office Programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent Written and Communication Skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prior Supervisory experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced Skiing/Riding Ability</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Preferred</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelors or Other Secondary Education</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledgeable of Company System and Process</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with Payroll, Purchasing, Scheduling Application, Social Media Channels</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in a KPI driven environment with desire to test and learn</span></li> </ul><p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The expected pay range is $57,784.00 - $65,433.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.</em></span></p> <p align="right"> </p> <p align="right"><span style="font-size:10.0px"><em>Requisition ID 515281</em><br><em>Reference Date: 07/03/2026 <br><em>Job Code Function: Lift Experience</em></em></span> <span style="font-size:10.0px"><em><em> </em></em></span></p>