About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Acknowledgement of Country</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our <a href="https://www.csiro.au/en/about/Indigenous-engagement/Reconciliation-Action-Plan">vision towards reconciliation</a>. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Role highlights</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Create clear, impactful content that supports CSIRO's technology environment</strong></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Shape AI-ready documentation that is accurate, accessible and easy to find</strong></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>12-month term appointment, with 15.4% Super </strong></span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>About CSIRO</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Visit <a href="http://www.csiro.au">CSIRO.au</a> for more information.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The opportunity</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As the Technical Writer you will deliver Content Assurance Services across CSIRO’s Information Management & Technology (IMT) environment.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The role embeds content services into team and project processes, producing and managing technical and other content that is accurate, accessible, findable, consistent, and AI-ready in a complex, fast-moving environment.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">You will add critical human judgement to all parts of the content, information, and knowledge creation and delivery process.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>High-level duties include:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with subject matter experts across IMT to produce, review, and edit high-quality, accurate, and human-checked content for project and team requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assess delivered content for accuracy, consistency, accessibility, findability, and fitness for purpose.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist teams to improve overall business processes by focussing on knowledge collection and transfer.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support change management by improving adoption of delivered content.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Embed continuous improvement practices into content and information workflows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Use AI tools, including creation of Agents, where appropriate.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advise projects and teams on suitable use of available tools, including AI.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Role particulars</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Location and office arrangements: </strong>All Australian capital cities with CSIRO sites considered.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Salary:</strong> AU$100,103 – AU$113,251 per annum (pro rata for part-time), plus 15.4% superannuation</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Tenure & work schedule:</strong> Specified Term of 12 Months</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Reference: </strong>103574</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>As the successful candidate, you will bring:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Essential criteria</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>Under CSIRO policy only those who meet all essential criteria can be appointed.</em></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated experience producing, reviewing and maintaining high-quality technical documentation, ensuring content is accurate, accessible, discoverable and fit for purpose.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven ability to apply plain language principles, style guides, accessibility standards and professional judgement to create clear, user-focused and AI-ready content.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to build productive relationships and collaborate effectively with SMEs, technical specialists and business stakeholders to gather, validate and communicate complex information.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong communication and interpersonal skills, with a proven ability to contribute to shared outcomes within multidisciplinary and geographically dispersed teams.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience managing information assets and documentation lifecycles to ensure information remains accurate, consistent, accessible and aligned to business needs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to embed knowledge capture, transfer and content governance practices that support organizational change and user adoption.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in modern documentation, collaboration and AI-enabled tools, with demonstrated experience applying them to improve content quality, knowledge management and productivity.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to provide guidance on the effective and responsible use of digital technologies, while maintaining awareness of emerging trends and opportunities.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to deliver high-quality outcomes in dynamic environments, managing competing priorities, and tight deadlines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven problem-solving skills, sound judgement, and a proactive approach to continuous improvement and process optimization.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands-on experience using Jira, Confluence, and SharePoint to manage project information, documentation and knowledge assets.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to establish effective information management practices and support teams in adopting collaboration tools and reducing information silos.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated commitment to the CSIRO Code of Conduct and the principles of diversity, inclusion, equal opportunity, and employee participation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated commitment to workplace health, safety, environmental responsibility, and ethical behaviour.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Desirable:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience with ITIL 4 (especially Knowledge Management) or similar models like YaSM.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working in Agile or Scrum teams.</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated understanding of the DIKW Hierarchy.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">For full details about this role, and other criteria, please review the <a title="" href="https://pd.csiro.au//2026/IMT/103574_Technical_Writer_CSOF4_PD.pdf" target="_self">Position Description.</a> </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Not sure if you meet all the criteria?</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Setting you up for success</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact <a href="mailto:[email protected]">[email protected]</a> and let us know how we can support you. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Life at CSIRO and flexible work arrangements</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We <a href="https://www.csiro.au/en/careers/life-at-csiro/Flexible-work">work flexibly at CSIRO</a>, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, <a href="https://www.csiro.au/en/careers/life-at-csiro/Benefits">benefits</a> and <a href="https://www.csiro.au/en/careers/life-at-csiro/Career-development">career development</a> opportunities. To find out more, visit <a href="https://www.csiro.au/en/careers">Careers at CSIRO</a>.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Inclusion and belonging</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating <a href="https://www.csiro.au/en/careers/life-at-csiro/Diversity-inclusion-belonging">diverse and inclusive teams</a> where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">CSIRO holds Platinum Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Eligibility</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This is a security assessed position, applications for this position are open to Australian Citizens with the successful candidate being required to be able to obtain and maintain a security clearance at the Negative Vetting 1 level.<em> </em>Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Child safety</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our <a href="https://www.csiro.au/en/about/policies/child-safe-policy">Child Safe Policy</a>. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>How to apply</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Applications close</strong> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">27th of July 2026, 11pm AEST</span></p>