About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:14.0pt"><span style="font-family:'Segoe UI Emoji', sans-serif">📍</span> <strong>Deliver frontline council services that support everyday life in Auckland</strong></span><br><span style="font-size:14.0pt"><span style="font-family:'Segoe UI Emoji', sans-serif">📍</span> <strong>Build a career in libraries that strengthen literacy, learning, and belonging</strong></span><br><span style="font-size:14.0pt"><span style="font-family:'Segoe UI Emoji', sans-serif">📍</span> <strong>Join an inclusive, supportive team in an integrated library and council service</strong></span></p> <p> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>He angitūtanga: The opportunity</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The opportunity has arisen to work as a <strong>Libraries & Council Services Assistant </strong>in the<strong> Upper Harbour and Hibiscus and Bays South</strong> Local Board Libraries, based at East Coast Bays Library. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">East Coast Bays Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be helping<strong> </strong>customers from all walks of life.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">We are open 7 days a week so flexibility around working days, including weekends and late nights, is required. We are looking to fill a 22-hour part-time position, shifts include weekend days (Sunday).</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><a href="https://drive.google.com/file/d/1rf0aqbkIy0n-dcVAZdYDtC3s8BQHTcSn/view?usp=sharing">Click here to see the full position description</a></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>He kōrero mōu: About you</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">We are looking for someone who:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Is Collaborative, creative and enthusiastic in planning, promoting, and delivering events and programmes for all ages and diversity.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Brings a can-do attitude – reliable, full of ideas, and ready to make things happen.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Is digitally confident and skilled in social media. Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and in the ability to influence others positively.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Is reliable, adaptable and fosters great relationships with the team and our community.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Can demonstrate experience working with a diverse range of people.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Demonstrates excellent written and communication skills with a strong people focus.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Demonstrates an understanding of Te Ao Māori values and principles.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Ngā āhuatanga kei a mātou: What we offer </strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">We offer a welcoming and supportive team, and a community that values the library as a welcoming community space. Here you’ll have an opportunity to grow your career within the Auckland Libraries team and Auckland Council. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">You will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Together, we can create a Tāmaki Makaurau we can all be proud of.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Additionally, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Option to buy an additional week’s annual leave</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Four weeks annual leave, plus an additional week after five years</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Additional day of leave for community activities</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Discounted Health & Life Insurance Policies</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Flexible and supportive work environment</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:14.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">3.5% KiwiSaver on top of your salary</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">As part of our organisation, please view a range of our: <a href="https://drive.google.com/file/d/1ec5p_HKnGKa1nbFB7iiAQ37E5JQq2PCW/view?usp=sharing">benefits</a></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Tono Mai: Apply Now!</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong><br>Application close date: Tuesday 21st July at 11.59pm</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong> </strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Salary: This role is salary band E, we expect to appoint the successful candidate at a salary of between $65-$77K depending upon skills & experience.</strong></span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p>Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.<br><br></p>