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Guest Services (Waiheke/Hauraki Gulf, NZ, 1010) @ Auckland Council

Waiheke/Hauraki Gulf, NZ, 1010OnsiteFull-time
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About this role

<ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Located at the stunning Waiheke Backpackers Hostel </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Casual role with an immediate start with hours potentially scaling up over our peak period</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">$28.95 per hour</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>He angitūtanga: The opportunity</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Auckland Council’s Parks &amp; Community Service department has opportunities for enthusiastic and customer focussed individuals to join our team on a <strong>casual basis</strong>, working at the stunning <strong>Waiheke Backpackers Hostel</strong>. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">You would be working in an amazing location above<strong> Onetangi Beach</strong>, where you will support the team with the day-to-day operation of the backpackers. You’ll be working closely with an amazing collaborative team to ensure our guests’ have a positive and memorable experience with us.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Day-to-day you could expect to work on:</span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Customer service and front-of-house responsibilities</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Managing guest bookings and registration</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Payments, and cash handling</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Responding to calls and emails</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Housekeeping duties</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Please view the position description attached <span style="color:cornflowerblue"><a style="color:cornflowerblue" title="" href="https://bit.ly/3UcUywv" target="_self">HERE</a></span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>The remuneration for the role is $28.95 per hour.</strong></span></p> <p> </p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>He kōrero mōu: About you</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"> </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">We are seeking an enthusiastic, and customer focussed person to join our team. A friendly and helpful attitude, and the ability to act on your initiative is key. <strong>The backpackers are open 365 days a year, we are especially busy throughout the summer months, so having the ability to work flexible hours, weekends, public holidays, and additional shifts is required. </strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">We will be looking for following skills:</span></p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Computer literacy</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Administrative/reception &amp; cash handling experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Excellent communication &amp; problem-solving skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Good level of fitness, work ethic and sense of humour</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Team player but can be autonomous</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><em><strong>We still encourage you to apply if you have some but not all these requirements.</strong></em></span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Ngā āhuatanga kei a mātou: What we offer</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. </span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: <span style="color:cornflowerblue"><a style="color:cornflowerblue" href="https://bit.ly/42YteFw" target="_self">benefits.</a><strong> </strong></span></span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Me Tono Ināianei!: Apply Now!</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><em>Ehara taku toa, he takitahi, he toa takitini. My success is not mine alone, but the success of many. </em></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>We will be reviewing applications as they come in - so apply now and avoid disappointment. </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>Applications close: </strong><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Wednesday 29th July at midnight</span></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>If you have any support or access requirements, please advise us when submitting your application so we can assist you.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><em>Our employer Kiwisaver contribution is additional to base salary offered.</em></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>This position is deemed a safety-sensitive position and will require pre-employment drug and alcohol testing.</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process</span></p>

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