About this role
<div style="border:currentColor;color:#000000;height:auto;margin-bottom:0.0px;margin-left:0.0px;margin-right:0.0px;margin-top:0.0px;width:100%"> <p><span style="color:#706f6f"><b>Location: Calgary, AB, Canada <br> <b>Job ID:</b> 89908 </b></span></p> <h1 class="slogan"><span style="color:#dc0000;font-size:38.0px">We Elevate... Quality of urban life</span></h1> <p class="static-company-description"><span style="color:#706f6f">Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.<br> <br> With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line. </span></p> <p> </p> <p class="prefix-job-title"><span style="color:#706f6f"><b>Join us as a</b></span></p> <h1 class="job-title"><span style="color:#dc0000;font-size:28.0px">Field Supervisor - New Installations & Modernizations </span></h1> <p> </p> <div id="jobcontent" style="width:100%"> <div class="custom-tasks"> <h4 style="font-size:14.0px"><b>Your main responsibilities</b></h4> <div style="color:#706f6f;font-size:14.0px"><p><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">The Field Supervisor – New Installations (NI) and Modernization (MOD) is responsible for the installation of new construction and modernization projects through conforming to customer and company requirements as related to quality improvements, safety, cost improvement and customer satisfaction in support of Branch objectives. They are responsibile for managing, coaching and training field employees as well as health and safety requirements.</span></span></p> <p> </p> <p><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Safety and Supervision</span></span></p> <ul> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Lead field employees through providing mentorship, guidance and constructive feedback to promote employee development</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Coach and persuade field employees on Schindler’s methods of safety, quality and productivity </span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Identify training needs and deliver training (safety & technical) to field employees</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Monitor work of field employees from both a quantitative and qualitative point of view, including approval of time tickets and maintenance of vacation schedules</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Investigate employee incidents and near misses, and support early and safe return to work initiatives. Conduct regular safety observations and ensure correct usage of PPE.</span></span></li> </ul> <p> </p> <p><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Financial Management</span></span></p> <ul> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Manage new installation and modernization work in area of responsibility within framework of financial budget</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Manage field technician manpower to maximize business results</span></span></li> </ul> <p> </p> <p><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Process and Quality Management</span></span></p> <ul> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Monitor job completion check points and implement required corrective action in order to drive installation and modernization performance to BDP model and meet ISO standards</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Ensure each installation and modernization project meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Ensure compliance with requirements issued by local and government authorities</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety.</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Evaluate and initiate requests for tooling where such tooling would support productivity improvement</span></span></li> </ul> <p> </p> <p><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Customer Service and External Relations</span></span></p> <ul> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while costs are minimized</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Ensure customer needs or enquires are met in a prompt, professional manner by providing clear communications.</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Demonstrate to customers that they are receiving fair value for their expenditures</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Communicate with and influence business agents, inspectors, etc., in resolving disputes</span></span></li> <li><span style="font-size:10.5pt"><span style="font-family:Arial, sans-serif">Maintain and manage pro-active relationships with Union business agent</span></span></li> </ul> </div> </div> <div class="custom-requirements"> <h4 style="font-size:14.0px"><b>What you bring</b></h4> <div style="color:#706f6f;font-size:14.0px"><ul> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Post Secondary degree – preferably in Engineering or Project Management</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">3-5 years in elevator industry or related experience, or a similar industry which includes the supervision of capital equipment installation</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Excellent leadership skills and demonstrated ability to solve problems </span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Ability to coach, mentor and guide team members</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Strong communication skills, organization skills and ability to work without supervision</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Self motivated team player with record of achieving results</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Work flexible hours as business demands</span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Arial, sans-serif">Computer literacy – MS Word, Power Point, Excel, Project</span></span></li> </ul> <p>Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.</p> <p>In addition to base pay, this role will be eligible for: Bonus Incentive Program</p> <p>This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees.</p> <p>We are committed to fair and transparent compensation practices. This posting represents an existing vacancy. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.</p> <p>Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.</p> <p>We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.</p> </div> </div> <div class="custom-benefit"> <h4 style="font-size:14.0px"><b>What’s in it for you?</b></h4> <ul> <li style="color:#706f6f">Competitive Salary (commensurate with experience)</li> <li style="color:#706f6f">Competitive Bonus Incentive Program or Commission Plan</li> <li style="color:#706f6f">Wide range of professional and leadership development opportunities</li> <li style="color:#706f6f">Competitive Extended Health, Dental & Vision Plans</li> <li style="color:#706f6f">Generous Paid Time Off Plans</li> <li style="color:#706f6f">Tuition Reimbursement Program</li> <li style="color:#706f6f">Competitive Group RRSP with Company Match</li> </ul> <div style="color:#706f6f;font-size:14.0px"> </div> </div> <div class="custom-contact"> <h4 style="font-size:14.0px"><b>We Elevate… Your Career</b></h4> <p style="color:#706f6f;font-size:14.0px">Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.<br> <br> <b>Are you ready to embark on a new journey? Join #TeamSchindler! <br> Discover more on <u><a href="https://www.schindler.com/en/careers.html" target="_blank">our career website</a></u>.</b><br> <br> By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.</p> </div> <p><b><b> </b></b></p> </div> <p><span style="color:#706f6f"><em>At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.</em></span></p> </div>