About this role
<p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong><span style="color:black">The future is our choice</span></strong><span style="color:black"><br><br></span></span></p> <p><span style="font-size:12.0pt;line-height:130%;font-family:verdana, geneva, sans-serif;color:black">At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.</span></p> <p> </p> <p> </p> <p> </p><p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong><u>Job Description</u></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Looking for an experienced eTMF IT SME to support and manage eTMF applications and operations in a global clinical environment.</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">The candidate will be responsible for application support, issue resolution, user coordination, and ensuring compliance with clinical and regulatory standards.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong><u>Key Responsibilities </u></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Provide L2/L3 support for eTMF applications and related clinical systems.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Manage incident, problem, and change management activities.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Support user access management, configuration, and system monitoring.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Coordinate with business users, vendors, and global stakeholders for issue resolution and enhancements.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ensure compliance with GxP, SOPs, and audit requirements.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Support release activities, validation, and system upgrades.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Prepare operational reports, KPIs, and documentation.</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Participate in process improvements and knowledge management activities.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong><u>Required Skills </u></strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">4–6 years of experience in eTMF application support or clinical IT support.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Hands-on experience with eTMF platforms such as Veeva Vault eTMF, OpenText, or similar systems.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Good understanding of clinical trial processes and TMF management.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Experience in ITSM tools and support processes (Incident, Change, Problem Management).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Knowledge of GxP compliance and Life Sciences domain.</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;line-height:107%;font-family:verdana, geneva, sans-serif">Strong communication and stakeholder management skills.</span></li> </ul> <p style="line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin:0.0in 0.0in 8.0pt 0.0px"> </p> <p style="line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin:0.0in 0.0in 8.0pt 0.0px"> </p> <p style="line-height:107%;font-size:12.0pt;font-family:verdana, geneva, sans-serif;margin:0.0in 0.0in 8.0pt 0.0px"> </p><p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">Here at Atos, diversity and inclusion are embedded in our DNA. </span><a href="https://atos.net/en/careers/atos-today">Read more</a><span style="color:black"> about our commitment to a fair work environment for all.</span></span></p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black">Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. </span><a href="https://atos.net/en/about-us/corporate-responsibility-and-sustainability">Find out</a><span style="color:black"> more on our CSR commitment.</span></span></p> <p style="margin:0.0in;line-height:normal;font-size:10.5pt;font-family:Calibri, sans-serif;text-align:center"> </p> <p style="text-align:center"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong><span style="line-height:130%;color:black">Choose your future. Choose Atos</span></strong></span></p>