About this role
<p> </p> <ul> <li>Use your analytical skills to lift service quality and outcomes for disabled people and their whānau</li> <li>Provide the analytical support and advice to quality improvement projects, within multi-disciplinary project teams</li> <li>Turn complex data into clear, accessible insights that influence decisions across Disability Support Services (DSS)</li> </ul> <p> </p> <p>Partner with stakeholders and the disability community to identify trends, risks, and opportunities for continuous improvement. </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our team | Mō te tīma</b></H2> </div><div><p> </p> <p>The Disability Support Services (DSS) Group is responsible for commissioning, funding, and stewarding high-quality services that support disabled people, their families, and whānau.</p> <p> </p> <p>We’re building leadership and management capacity across our teams to deliver both change and business-as-usual effectively.</p> <p> </p> <p>We work closely with providers, stakeholders, and communities to ensure services are fair, consistent, transparent and sustainable. With a strong focus on performance monitoring, data, and insights, we’re committed to continuous improvement and evidence-based decision-making.</p> <p> </p> <p>It’s an exciting time to join DSS as we strengthen our systems and expand our capabilities.</p> <p> </p> <p>We’re looking for passionate people to help us achieve our goals and make a meaningful impact.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the role | Mō te tūnga</b></H2> </div><div><p> </p> <p>As a Data Analyst in Quality Improvement, you’ll develop analysis and reporting that helps DSS strengthen quality, equity, and accessibility of services.</p> <p> </p> <p>You’ll work across datasets, produce internal and external reporting (including OIA/Ministerial/Ombudsman responses), and ensure analytical processes are well documented, consistent, and grounded in robust evidence.</p> <p> </p> <p>You’ll produce clear reporting products and collaborate with partners across DSS and the disability community to ensure insights are useful, accessible, and drive better outcomes.</p> <p> </p> <p>This is a Permanent role and is based in our Wellington National Office. </p> <p> </p> <p><strong>Key responsibilities include:</strong></p> <p> </p> <ul> <li>Extract, transform, and analyse data using tools such as Microsoft Power BI, Microsoft Excel, SQL, and R to deliver accurate, timely insights</li> <li>Design and deliver reporting products that support service quality, performance monitoring, and continuous improvement across DSS</li> <li>Identify trends, risks, and opportunities to improve quality, equity, and accessibility of services, using critical thinking and clear logic</li> <li>Present information in a clear, accessible, and concise format for non-technical users, ensuring insights can be understood and applied</li> <li>Provide high-quality data to support Official Information Act, Ministerial, and Ombudsman requests, with appropriate care and judgement</li> <li>Strengthen quality assurance by documenting the team’s processes, contributing to improved tools/frameworks, and providing/receiving peer review and quality control</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What you bring | Ōu pūmanawatanga</b></H2> </div><div><p> </p> <ul> <li>Proven experience in data and information analysis, quantitative methods, statistics, and insight development</li> <li>Intermediate to advanced Microsoft Excel capability (including complex formulas, Power Query, and VBA)</li> <li>Proven relationship management skills, with the ability to build trust, handle sensitive information, and work collaboratively across stakeholders</li> <li>Strong critical thinking and analytical ability, able to apply frameworks/models and draw accurate, evidence-based conclusions</li> <li>Proven experience using SQL, R, or Excel to extract, shape, and analyse data for reporting and decision support</li> <li>Confidence translating technical findings into plain language and communicating effectively with operational and non-technical audiences</li> <li>Experience designing and documenting processes, including process maps</li> <li>Strong planning and organisational skills, able to manage multiple priorities, meet deadlines, and provide timely progress updates</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Position Description | He Whakaahuatanga Tūnga</b></H2> </div><div><p> </p> <p>A copy of the position description can be found here. <a title="" href="https://www.msd.govt.nz/hr/documents/position-descriptions/disability-support-services/data-analyst-quality.docx" target="_blank" rel="noopener">Data Analyst Quality position description.</a></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Salary | Utu-ā-tau: $79,200.00 - $95,873.00</b></H2> </div><div></div></div></div><p> </p> <h3><span style="font-size:14.0pt"><strong>Applications close | Ka kati ngā tono hei te: Thursday 23 July 2026.</strong></span></h3> <p> </p> <p> </p> <h3><span style="font-size:14.0pt"><strong>About us | Mō mātou</strong></span></h3> <p> </p> <p>The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.</p> <p> </p> <p>We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.</p> <p> </p> <p>As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.</p> <p> </p> <p>Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.</p> <p> </p> <h3><strong>How to apply | Me pēhea te tuku tono</strong></h3> <p> </p> <p>Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. <a href="https://www.msd.govt.nz/hr/documents/position-descriptions/dce-people-and-capability/people/candidate-guidance-responsible-ai-use-in-recruitment.docx" target="_blank" rel="noopener">Candidate Guidance - Responsible AI use in recruitment</a></p> <p> </p> <p>To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.</p> <p> </p> <p>Note: Your cover letter will be a key part of our assessment process. Please highlight how your skills and experience relate to the key responsibilities listed in the position description and job advertisement.</p> <p> </p> <p>All applications must be made online. If this is not possible or if you have any queries, please contact us at <a href="mailto:[email protected]">[email protected]</a></p> <p> </p> <p>Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.</p> <p> </p> <h3><strong>Joining us | Ko te hono mai</strong></h3> <p> </p> <p>Joining MSD means being part of a whānau that celebrates the diversity each individual represents.</p> <p> </p> <p>We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values <a href="https://jobs.msd.govt.nz/MSD">here.</a></p> <p> </p> <p>If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.</p>