East Berkshire Primary Care

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Healthcare Assistant/Phlebotomist @ East Berkshire Primary Care

GBOnsiteFull-timeJob reference B0322-26-0007
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About this role

Job summary

We are currently seeking an Extended Hours Access Health Care Assistant to join our team. In this part-time role, you'll be working evenings and weekends to help deliver PCN services to our patients. You'll be working under the direct supervision of our experienced EBPC nurse and following specific EBPC guidelines and protocols within the scope of your practice.

But that's not all! You'll also assist our clinical team in providing and delivering prescribed patient care programmes, including preventative care, health promotion and patient education. This means that you'll be making a real difference in the lives of our patients by helping them to maintain their health and wellbeing.

As part of our team, you'll be working with professionals dedicated to delivering the highest level of care possible to our patients. We believe every patient deserves the best possible care, regardless of the time of day, and we're committed to making that a reality.

We understand that working evenings and weekends can be challenging, but the rewards of this role far outweigh the challenges. You'll have the opportunity to work with a supportive and friendly team and receive ongoing training and development to help you take your career to the next level.

So, if you're a Health Care Assistant passionate about providing high-quality care and making a real difference in patient's lives, we want to hear from you!

Main duties of the job

NHS health checks and new patient checks

ECG recording

Phlebotomy

Assisting the Nurse with annual reviews; of hypertension, CHD, Stroke and Peripheral Arterial Disease.

Undertake wound care, dressings and other clinical tasks as required under the supervision of the EBPC Nurse

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment.

Clearing and re-stocking consulting rooms

Assisting in the assessment and surveillance of patients' health and wellbeing

Undertaking specific clinical activities for named patients that have been delegated and explicitly taught concerning that individual

Helping to raise awareness of health and wellbeing and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Ensure clinical waste is removed from clinical areas and sharps bins replaced following the EBPC IPC policy.

About us

EBPC is a not-for-profit social enterprise providing a wide range of NHS Urgent and Primary Care services. East Berkshire Primary Care Out of Hours (EBPC), founded as a GP out-of-hours service in 1997, is now a provider of choice for Urgent and Primary care services, delivering high-quality, cost-effective care. Our 400-strong team of dedicated professionals deliver more than 20 independent services, including GP Practice,111 CAS, Out-of-Hours Primary Care, and PCN service delivery.

An at-scale call centre support function commissioned directly by PCNs, ICBs or NHSE.

EBPC offers the benefits of scale whilst still being small enough to be responsive to an ever-changing healthcare landscape.

We are rated as Good by the CQC...

Job description Job responsibilities

Health Care Assistants Wanted, Enhanced Access Bracknell

Are you a compassionate and dedicated Health Care Assistant looking for a new challenge? Look no further because we have just the opportunity for you!

REPORTS TO: Clinical Services Manager (Clinically)

Operations Manager - Primary Care (Administratively)

HOURS: Shifts Monday to Friday, 18:30 Saturday, 9:00 to 17:00

Duties and responsibilities:

NHS health checks and new patient checks

ECG recording

Phlebotomy

Assisting the Nurse with annual reviews; of hypertension, CHD, Stroke and Peripheral Arterial Disease.

Undertake wound care, dressings and other clinical tasks as required under the supervision of the EBPC Nurse

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment.

Clearing and re-stocking consulting rooms

Assisting in the assessment and surveillance of patients' health and wellbeing

Undertaking specific clinical activities for named patients that have been delegated and explicitly taught concerning that individual

Helping to raise awareness of health and wellbeing and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Ensure clinical waste is removed from clinical areas and sharps bins replaced following the EBPC IPC policy.

Health and Safety:

Every employee should take reasonable care for the Health and Safety of themselves and others, including using protective clothing and cooperation with EBPC in meeting its responsibilities under the Health and Safety at Work legislation.

In addition, the post holder must be aware of individual responsibilities under the Health and Safety at Work Act and identify and report, as necessary, any untoward accident, incident or potentially hazardous environment.

EBPC's responsibility is to ensure that staff can work in a safe and conducive working environment.

Responsibilities regarding Health and Safety and staff welfare legislation and best practice are fulfilled throughout their area of responsibility.

This will also include undertaking Risk Assessments as and when required.

Infection Prevention and Control:

You will be expected to cooperate with colleagues, contractors, and other healthcare providers involved in patient care directly or indirectly so far as necessary to enable EBPC to meet its obligations under the Health and Social Care Act 2008.

Safeguarding Children and Vulnerable Adults:

Under Section 11 of the Children Act (2004) and Department of Health guidance 'No secrets' (2000). EBPC is committed to safeguarding and promoting the welfare of Children, Young People and Adults.

All staff working with these groups are expected to share a commitment to this.

Therefore, per the agreed policy and procedures, you will be expected to promptly report concerns concerning safeguarding children, young people and/or adults.

If your conduct concerning the safeguarding of children, young people or adults gives cause for concern, the agreed Public Protection Procedures will be followed, alongside the implementation of the Disciplinary Procedure where appropriate.

Equality and Diversity:

EBPC is committed to the fair treatment of all people, regardless of their gender, race, colour, ethnicity, ethnic or national origin, citizenship, religion, disability, mental health needs, age, domestic circumstances, social class, sexuality, beliefs, political allegiance or trades union

Confidentiality:

The post holder must ensure that personal information for patients, members of staff and all other individuals are kept secure and confidential at all times in compliance with the Data Protection Legislation.

Job Type: Part-time

Pay: £16.50 per hour

Benefits:

Company pension Free parking On-site parking Sick pay Store discount

Ability to commute/relocate:

Bracknell, Berkshire: reliably commute or plan to relocate before starting work (required)Education:

GCSE or equivalent (required)Language:

English (required)Licence/Certification:

Phlebotomy Certificate (required) Care Certificate (required)Work authorisation:

United Kingdom (required)

Work Location: In person

Person Specification

Clinical Knowledge & Skills Essential

Immunisation (flu) Dressings Venepuncture New patient medicals, including height, weight, BP, pulse Ability to record accurate clinical notes

Desirable

Treatment of small injuries Wound Care / Removal of sutures & staples ECGs Chaperone procedure

Experience Essential

Six months of relevant experience working in a primary care environment in the last two years Experience working with the general public Experience working in a healthcare setting

Qualifications Essential

Healthcare qualification or equivalent level Phlebotomy certification

Desirable

Experience

Personal Qualities Essential

Polite and confident Flexible and cooperative Motivated High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources

General Skills Essential

Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of patient record management systems: EMIS / SystmOne Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure

Desirable

Competent in the use of Office and Outlook

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name East Berkshire Primary Care

Address Inspired

Easthampstead Road

Bracknell

Berkshire

RG12 1YQ

United Kingdom

Employer's website https://www.ebpc.nhs.uk/ (Opens in a new tab)

Skills

PermanentNHSHealthcare

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