About this role
Job summary
Previous applicants need not apply
Interviews will be held face to face in Warrington on Tuesday 11th August.
The GP Assistant will support GPs and the wider multidisciplinary team across Central & West Warrington PCN by carrying out a combination of administrative and basic clinical duties. The role is designed to improve patient access, enhance the efficiency of general practice services, and reduce the administrative burden on clinicians. Responsibilities may include managing patient records, processing clinical correspondence, supporting care coordination, assisting with basic observations and procedures, and ensuring patients receive timely and effective care within a busy primary care environment.
Main duties of the job
A GPA has completed the City and Guilds Certificate. The role is to support the GPs smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. A summary of duties includes: Phlebotomy Blood pressure monitoring and support in hypertension review clinics Offering patients lifestyle advice in relation to weight, lipid management, alcohol and exercise Information gathering from patients Understanding of clinical indemnity, vicarious liability in relation to personal and professional practice Infection control Maintaining a well-stocked clinical environment Immunisation within PCN vaccination services New patient health checks NHS health checks and enhanced health checks Completion of referral forms to services such as ADHD, autism services, and routine chronic disease referrals such as diabetes eye screening Filing of routine results according to level of training and competency Feno testing
About us
Central and West Warrington PCN is a dynamic team of 7 Practices who have a strong and cohesive relationship:
Causeway Medical Centre
Dallam Lane Medical Centre
Eric Moore Partnership
Folly Lane Medical Centre
Helsby Street Medical Centre
Penketh Health Centre
Westbrook Medical Centre
We are committed to delivering good quality care to our patients.
Our vision is to provide safe, effective and sustainable healthcare for our member practice patient population in partnership with other local healthcare providers
Job description Job responsibilities
A GPA has completed the City and Guilds Certificate. The role is to support the GPs smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.
A summary of duties includes:
Phlebotomy
Blood pressure monitoring and support in hypertension review clinics
Offering patients lifestyle advice in relation to weight, lipid management, alcohol and exercise
Information gathering from patients
Understanding of clinical indemnity, vicarious liability in relation to personal and professional practice
Infection control
Maintaining a well-stocked clinical environment
Immunisation within PCN vaccination services
New patient health checks
NHS health checks and enhanced health checks
Completion of referral forms to services such as ADHD, autism services, and routine chronic disease referrals such as diabetes eye screening
Filing of routine results according to level of training and competency
Feno testing
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes
Arranging appointments, referrals, tests and follow up appointments of patients
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultations
Supporting the GP with immunisations as guided by PSDs
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers The postholder may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Participating in individual annual performance reviews, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Attending all relevant annual updates Informing the lead GP of any concerns regarding GPA role and any professional development needed Being aware of own professional boundaries and what to do when you have reached them The postholder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk Work to practice protocols Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources The postholder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Be familiar in all mediums of communications such as email, tasks, telephone etc. Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Communicate effectively to outside agencies Communicate clearly with their lead GP The postholder will:
Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Person Specification
Experience Desirable
-Experience of working in a primary care environment -Completion of the City and guilds qualification for GPA
Experience Desirable
-Experience of working in a primary care environment -Completion of the City and guilds qualification for GPA
Qualifications Essential
-An understanding of the NHS agenda and government targets -Awareness of systems to support management of patients in a primary care setting, delivering support in the context of pathways of care and the business of the organisation(s) -Awareness of GP budget management and funding systems to enable primary care services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality -Confident use of Microsoft office packages -Understand the aims of current healthcare policy -Able to analyse and interpret patient record data -Has attention to detail, able to work accurately, identifying errors quickly and easily -Able to effectively manage allocated resources -Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines -Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems -Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience -Influencing and negotiating skills -An excellent understanding of data protection and confidentiality issues
Desirable
-Experience of working in a primary care environment. -Completion of the City and guilds qualification for GPA -Computer literate with an ability to use the required GP clinical systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Central and West Warrington PCN
Address Medi Centre
Tanners Lane
Warrington
WA2 7NJ
United Kingdom
Employer's website https://www.centralandwestwarringtonpcn.nhs.uk/ (Opens in a new tab)