About this role
Job summary
An exciting opportunity has arisen to join the Avon and Wiltshire Mental Health Partnership (AWP) Safeguarding Team as a member of the Administration Team.
This part-time role offers an excellent opportunity for a highly organised and motivated individual to provide comprehensive administrative support to a busy and professional safeguarding service.
Working within the Safeguarding Team, the post holder will play a key role in ensuring the effective and efficient delivery of administrative processes that support safeguarding activities across the Trust.
The successful candidate will be responsible for a range of administrative duties, including maintaining accurate records and databases, arranging meetings, preparing documentation, and supporting the coordination of safeguarding processes.
This position is offered on a part-time basis, working 18.75 hours per week, and provides the opportunity to become part of a supportive and dedicated team committed to safeguarding excellence and continuous improvement.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
Act as a liaison and contact point for the safeguarding team.
Deal with the initial handling of incoming calls, logging on database and ensuring that they are passed on to the appropriate person as soon as possible.
Deal with referrals/contacts in the safeguarding admin inbox, logging on database and ensuring they are passed on to the appropriate person.
Liaise with other internal and external services as appropriate.
Taking accurate messages and ensuring they are received by the appropriate person as soon as possible.
Deal courteously with staff and representatives of other agencies whilst always maintaining confidentiality.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description Job responsibilities
Prioritise and organise own workload
Copy and audio typing of letters and reports as required
Maintain an accurate and comprehensible filing system (electronic)
Maintain up-to-date and accurate databases of information
Co-ordinate statistical data and general information as required
Maintain up-to-date diaries as required
Set up meetings and provide support to book rooms, collate papers and take notes as appropriate
Maintain and order stationery supplies and other stores
Maintain adequate supplies of forms and pro-forma documentation
Process orders and/or maintenance requests
Any other duties as requested and commensurate with post and grade
Cover for other administrators in the team as required
Ensure that administrative colleagues and managers are kept informed of all information pertinent to the maintenance of the high standard of the service and standards of care
Work within national, local and trust policies, procedures, guidelines and standards
Please see Job Description for full details
Person Specification
Education and Qualification Desirable
NVQ Level 3 Business Administration / RSA 3
Experience and Knowledge Essential
Experience of working within a busy team Experience of administrative systems and office procedures Ability to prioritise workload Ability to use own initiative and work unsupervised
Desirable
Experience of working in a safeguarding team Experience of taking notes / minutes at meetings
Skills and Abilities Essential
Good IT skills - competent in Word, Excel, Powerpoint, internet, audio typing and word processing and use of databases Excellent diary management Good basic arithmetic skills Good organisational skills, working to an agreed standard/deadlines Good interpersonal & communication skills, face to face, on the telephone and on-line
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avon & Wiltshire Mental Health Partnership NHS Trust
Address Bath NHS House
Coombe Park
Bath
BA1 3QE
United Kingdom
Employer's website http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)