About this role
Job summary
We are looking for a part-time Receptionist to come and join our small and friendly team at Quincy Rise Surgery. Shift to cover 15 hours per week over a fixed working pattern.
Experience of working within a GP surgery setting and using EMIS Web is preferred, however finding the right candidates is important to us and training can be provided.
Main duties of the job
As a member of our reception team you will be expected to assist patients and other visitors to the surgery, face to face and over the telephone. You will deal with a variety of incoming calls, Acrrux messages and requests, and emails. There will also be administrative tasks to be completed and to provide support to the wider clinical team at the surgery.
About us
Quincy Rise Surgery is a small,friendly GP practice with a patient list size of just under 3,000 and is situated on the Withymoorestate in Brierley Hill, West Midlands.
The practice staff includes one GP Partner, a Salaried GP, a Practice Nurse, a General Practice Assistant, Reception Team and Practice Manager. In addition, we have support from a Physician's Assistant, Midwife and Clinical Pharmacists. We form part of the Brierley Hill and Amblecote Primary Care Network and have access to a range of additional clinical personnel to include First Contact Physio, Listening & Guidance and Social Prescribers, who are available to provide support to our growing list size of patients.
We are a dynamic and friendly team experienced at working together to deliver excellent care to our patients and are looking for two additional staff members to come and join our team.
Job description Job responsibilities
Principal Job Responsibilities (not exhaustive)
Manage incoming callsArrange appointments for patientsGreet patients and other visitors to the surgeryDeal with general enquiresProcess repeat medication requestsTasksEmailsAny other administrative duties as needed
Person Specification
Experience Essential
Essential Previous experience of working in GP surgery Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Ability to work as a team member and autonomously Good interpersonal skills Ability to follow policy and procedure
Desirable
Desirable EMIS Web user skills
Qualifications Essential
Essential Educated to GCSE level or equivalent, with good IT skills
Desirable
Desirable GCSE Mathematics & English (C or above)
Disclosure and Barring Service Check Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Quincy Rise Surgery
Address Quincey Rise Surgery
30 Sandringham Way
Brierley Hill
West Midlands
DY5 3JR
United Kingdom
Employer's website https://quincyrisesurgery.co.uk/ (Opens in a new tab)