About this role
Job summary
An opportunity has arisen to recruit an experienced medical receptionist within Cwm Gwyrdd Medical Centre in Gilfach Goch. The role is a permanent post for 23 hours per week Starting from asap. Working hours will be:
Monday 1.00pm - 6.30pm
Tuesday 8.00am to 2.00pm
Wednesday 8.00am to 1.30pm
Thursday 12.30pm - 6.30pm
Friday OFF
The ideal candidate will have previous experience working as a receptionist within a healthcare or medical setting. Familiarity with the EMIS clinical system would be advantageous, although full training will be provided and experience with EMIS is not essential.
Please note that we reserve the right to close this vacancy early should we receive a sufficient number of applications.
Main duties of the job
Managing patient databases. Greeting and dealing with patients. Booking appointments and diary management. Managing telephone switchboards. Read coding. Processing prescriptions. Scanning. Completing clinicians tasks. Please see attached job description for further information.
About us
We have 5 GP partners, 3 salaried GP's, 1 ANP, 2 practice nurses, 3 HCSW, 1 phlebotomists, Practice pharmacist and cluster pharmacist,10 administrators, Deputy Manager and a Practice manager.
We have an excellent relationship with our patients and are a very friendly, supportive, caring team.
Job description Job responsibilities
Maintaining and monitoring the Practice appointments systemProcessing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professionalProcessing and distributing incoming (and outgoing) mailTaking messages and passing on informationFiling and retrieving paperworkProcessing repeat prescriptions in accordance with Practice guidelinesComputer data entry/data allocation and collation; processing and recording information in accordance with Practice proceduresInitiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providersClearing and re-stock consulting rooms as requiredProviding clerical assistance to Practice and Trust staff as required from time to time,including word/data processing, filing, photocopying and scanningOrdering, re-ordering and monitoring of stationery and other suppliesDealing with clinical wasteKeeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Person Specification
Qualifications Essential
Previous experience in providing Customer service/patient care. IT experience.
Desirable
Previous experience in healthcare desirable.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cwm Gwyrdd Medical Centre
Address High Street
Gilfach Goch
Porth
Mid Glamorgan
CF39 8TJ
United Kingdom
Employer's website https://www.cwm-gwyrdd-medical-centre.co.uk/ (Opens in a new tab)