About this role
Job summary The Role Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly, building great relationships, and making a real difference behind the scenes? At IC24, we're looking for an IUC Administrator to become a vital part of our Operations team, helping to coordinate and support services that deliver urgent healthcare to thousands of patients every day. As an IUC Administrator, you'll be at the heart of our operational success, providing crucial support to management teams and ensuring our urgent care services have the right people in the right place at the right time. Your role will include: Coordinating and maintaining clinical and non-clinical staff rosters Supporting payroll processes, timesheets, and shift payments Managing annual leave, absences, and rota changes Ensuring compliance records and documentation are maintained accurately Producing reports and supporting quality and contractual requirements Building strong working relationships across multiple teams and services Delivering first-class administrative support to operational leaders What We're Looking For We're seeking someone who is: Highly organised with outstanding attention to
Main duties of the job The IUC Administrator role at IC24 is a key position within the Operations team. This position demands an organised and proactive individual who thrives in fast-paced environments. The responsibilities include maintaining staff rosters, supporting payroll processes, managing annual leave and absences, and ensuring compliance records. The ideal candidate would have qualifying experience in administration, exhibit excellent communication skills, be comfortable managing multiple priorities, and build positive working relationships. While previous administration experience is ideally preferred, it is crucial for applicants to be able to deliver high-standard administrative support to operational leaders, ensuring urgent healthcare services run smoothly and efficiently.
About us Integrated Care 24 (IC24) is a not-for-profit social enterprise committed to improving access to primary care services and reducing pressure on secondary care. IC24 delivers patient-focused innovative healthcare services, including GP-led out-of-hours services, NHS 111, and support services for primary and secondary care. They aim to cater to the healthcare needs of over 6 million patients. IC24 places a strong emphasis on inclusivity and equal opportunity, encouraging applications from diverse backgrounds and under-represented groups, while dedicated to promoting a supportive work environment where everyone feels they belong.
Job description Job responsibilities Package Description:
The Role
Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly, building great relationships, and making a real difference behind the scenes?
At IC24, we're looking for an IUC Administrator to become a vital part of our Operations team, helping to coordinate and support services that deliver urgent healthcare to thousands of patients every day.
As an IUC Administrator, you'll be at the heart of our operational success, providing crucial support to management teams and ensuring our urgent care services have the right people in the right place at the right time.
Your role will include:
Coordinating and maintaining clinical and non-clinical staff rosters Supporting payroll processes, timesheets, and shift payments Managing annual leave, absences, and rota changes Ensuring compliance records and documentation are maintained accurately Producing reports and supporting quality and contractual requirements Building strong working relationships across multiple teams and services Delivering first-class administrative support to operational leaders
What We're Looking For
We're seeking someone who is:
Highly organised with outstanding attention to detail Comfortable managing multiple priorities and deadlines An excellent communicator who builds positive working relationships Confident using spreadsheets, reports, and administrative systems Self-motivated, proactive, and able to work independently Experienced in a busy office or administration environment
Ideally, You'll Have
Previous administration or office-based experience Experience managing data, reports, and customer interactions Excellent organisational and time-management skills A positive, flexible, and team-focused approach
Who are we?
We are Integrated Care 24(IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary caresupport services.
Location: Phoenix House, Essex
Whats in it for you:-
Annual salary of £25234.26 Opportunity to join the NHS Pension Scheme Additional annual leave above statutory minimum Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive wellbeing benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactoryenhancedDBS disclosure and two references.
For a job description and person specification please click here.
Closing date: 28th July 2026
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team [email protected].
Person Specification
Qualifications Essential
We're seeking someone who is highly organised, comfortable managing multiple priorities, has a positive communication style, and has prior experience in a busy office or administrative environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Integrated Care 24 Ltd
Address IC24
Essex regional office
SS14 3EZ
United Kingdom
Employer's website https://careers.ic24.org.uk/ (Opens in a new tab)