About this role
Job summary
We are looking for a Director of Clinical Services who shares the St Lukes values to lead the delivery of our clinical services as we continue to deliver compassionate family-led care to our local community. This is an exciting opportunity to join as us we launch our new Hospice strategy and clinical objectives.
This is a part time role of 30 hours per week (days to be agreed but must include Fridays).
The successful candidate will;
Have a passion for providing safe, high quality person-centred compassionate care and an understanding of the changing Hospice model with an increasing need for community-based services. Be a compassionate leader with the desire to promote a supportive, open and inclusive culture with psychological safety at the core. Have demonstrable substantial senior clinical leadership experience. Have extensive experience of managing risks, clinical governance and regulatory compliance in line with CQC guidelines. Have experience of working collaboratively with a wide range of stakeholders. Be able to demonstrate experience of leading continuous improvement and quality innovation. Have a strategic mind-set and the ability to collaborate effectively with a range of different individuals. Be committed to the St Luke's values and inspire a positive working culture.
Main duties of the job
The Director of Clinical Services is an Executive Leadership Team member responsible for the strategic and operational leadership of hospice clinical services, ensuring the delivery of compassionate, person centred palliative and end of life care of the highest quality.
The post holder will lead the hospice's approach to clinical governance, quality, patient safety, and risk management, ensuring compliance with regulatory frameworks while embedding a culture of learning, openness, and continuous improvement.
The role includes executive oversight of Freedom to Speak Up, ensuring that all staff and volunteers feel safe and supported to raise concerns and contribute to improvements in care. In addition, the post holder will be Safeguarding Lead for Adults and Children. There is also a requirement to participate in the management on-call rota.
About us
At St Lukes Hospice, our ethos is one of service; being of service to our local people and community is central to all that we do. We believe the most important privilege any person can have is the opportunity to comfort and support ones fellow human beings in their hour of need. This spirit of service at St Lukes extends not only to the patients, but also to family and friends, and we welcome diversity.
The founding members of St Lukes Hospice were driven by the same ideals that inspire us today; to reach out a warm and caring hand to those in need and to help relieve their suffering of mind, spirit or body. The founder of the Hospice movement, the late Dame Cicely Saunders, wanted hospices to remain a beacon of hope with a message of care and community. St Lukes is a lively and vibrant Hospice that has a very powerful reason to be here.
St Lukes is an incredibly inspiring place to work and volunteer. You will be joining a passionate team, dedicated to delivering care and support to local people and their families.
We all share in the sense of privilege and honour that comes from being involved in a local organisation doing such important work and each day we look for new and innovative ways to make a difference to the wider community.
Each member of staff is highly valued at St Lukes
Job description Job responsibilities
KEY ACCOUNTABILITIES:
Clinical governance and organisational assurance Risk and incident management systems Patient safety and safeguarding leadership Quality improvement and regulatory compliance Freedom to Speak Up effectiveness Workforce capability and culture Delivery of safe, compassionate hospice care We would encourage applicants to ensure they have read the attached recruitment pack, including person specification, before applying for the role.
Person Specification
Experience Essential
- Significant senior leadership experience in hospice, palliative or community care. - Extensive experience of: Clinical governance Risk and incident management Regulatory compliance (CQC) -Proven ability to lead quality improvement and service transformation. - Experience of leading and motivating large teams. - Experience of writing strategy and contributing to policy making. - Participation in audit or research.
Desirable
- Experience working with charities, hospices, or ICS systems
Qualifications Essential
- Registered healthcare professional with current registration. - Evidence of further qualifications and experience to support management and leadership.
Desirable
- Educated to Masters level in nursing/healthcare. - Training in patient safety or quality improvement. - Leadership qualification.
Other Attributes Essential
- Compassionate, values-driven leadership style. - Strong governance and risk expertise. - Ability to collaborate and work in partnership with a range of stakeholders. - Commitment to openness, safety and learning. - Passion for the ethos of the Hospice and a desire to provide compassionate, patient centred care. - A commitment to personal development and continuous learning. - An ability to manage challenging emotional situations professionally and compassionately. - Car driver with own transport (However, reasonable adjustments to this requirement will be considered where appropriate if an individual has other reliable transport options and this doesnt impact performance in the role). - Able to support a management on-call rota.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name St Luke’s (Cheshire) Hospice
Address Grosvenor House
Queensway
Winsford
Cheshire
CW7 1BH
United Kingdom
Employer's website https://www.slhospice.co.uk/ (Opens in a new tab)